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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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September 11, 2020

I have always had a very high opinion of the service experience at Goodson Acura of Dallas, but my opinion was heightened by less stellar service when I had occasion to deal with a different Acura deale More

by DalTexTLXowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Sep 12, 2020 -

Goodson Acura of Dallas responded

DalTexTLXowner, thanks for your praise and tag of working with Dane. We appreciate your business and your praise and we look forward to serving you additionally next time. Thanks again!

September 10, 2020

I have been associated with Goodson Acura for 15 years, I have had excellent service and would not even consider going to another auto service company or driving any car but an Acura More

by Cmayborn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Furtch (sp)?
Sep 11, 2020 -

Goodson Acura of Dallas responded

Cmayborn, thanks for shopping and servicing with us for 15 years! We can't say thank you enough and appreciate you taking time to note your experiences. Let us know when we may have the pleasure to assist you next. Thanks again!

Sep 11, 2020 -

Cmayborn responded

Ok

September 09, 2020

Goodson Acura Srevice has been great to me the past six years. Will continue business for life. Acura lover to my heart. Keep up the great service More

by Booboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Sep 09, 2020 -

Goodson Acura of Dallas responded

Booboo, thank you for sharing praise regarding your experiences with us over the last six years. We greatly appreciate your 5-star endorsement and tag of Hayley! We look forward to serving you additionally next time. Thanks again! Best wishes.

September 04, 2020

They treat all of their customers like the are the most important customer they have no matter how busy they are. I have recommended them to several people who have actually purchased cars from them. My f More

by doxylover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter
Sep 05, 2020 -

Goodson Acura of Dallas responded

Doxylover, thanks for sharing 5-stars and noting how we treat all our customers with excellence! We appreciate your praise and tag of Bobby, Khang, Veronica and Dane! See you next time! Best wishes.

September 04, 2020

Dane Uter does an excellent job In servicing my 2015 RLX requirements.I have been going to Goodson for all of my 2015 RLX needs. More

by jp7318
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Sep 05, 2020 -

Goodson Acura of Dallas responded

jp7318, thanks for sharing 5-stars regarding your service experiences with Dane! We appreciate your praise and your business. See you next time! Thanks again!

September 03, 2020

Each time I visit I am more impressed by the level of service I receive. Service loan vehicles provided when basic routine maintenance is performed. Vehicle is always returned when promised and cleaner More

by R. Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson and the gentleman who picked up and returned my vehicle.
Sep 03, 2020 -

Goodson Acura of Dallas responded

R. Parker, thanks for your praise and mention of working with our team and noting your experience with Eric in particular. We look forward to serving you again next time! Best wishes.

August 27, 2020

Goodson Acura is an excellent dealership to do business. Always very attentive to all your vehicles needs and customer service great service. All the employees have treated me with great customer care/servi More

by Krisx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter, Hayley Jones, Lashon Avery, Jarron Reed
Aug 28, 2020 -

Goodson Acura of Dallas responded

Krisx, thank you for sharing kind words and mentioning your time with our attentive team! We appreciate your praise and we look forward to serving you again next time. Best wishes!

August 26, 2020

Very friendly and great service. Jonathan was great. Price seemed high, but I guess that’s expected when you don’t shop around and just go straight to the dealer. More

by Anik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Goodson Acura of Dallas responded

Anik, thank you for your kind mention of working with Jonathan! We hear your constructive praise on pricing and will be passing that feedback along. Thanks for your business. See you next time!

August 21, 2020

There is a level of service that is rare and I just experienced it at Goodson Acura in Dallas with Bobby Carroll. When a service representative leads you from start to finish, taking the initiative, t More

by PaulN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Goodson Acura of Dallas responded

PaulN, we are so pleased that working with Bobby has been a level of service that you rarely encounter. We appreciate your feedback and look forward to serving you again next time! Best wishes.

August 19, 2020

Was very pleased with the service agent accommodation is assistances to call the company and stayed forced in getting the answers that was not returned More

by debbieferguson719
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Goodson Acura of Dallas responded

Debbieferguson719, thank you for sharing 5-star praise! We appreciate your endorsement and look forward to serving you again next time! Thanks again. Best wishes!

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