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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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June 24, 2020

The staff advised me the correct process which I followed. My issue was addressed in a good way and the staff was friendly and helpful More

by Amirv
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Goodson Acura of Dallas responded

Amirv, thank you for sharing 5-stars and tagging Jonathan! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

June 22, 2020

I only Deal with Jarron! Jarron is a great service guy that never tries to up sell me on any unnecessary services. He is constantly in communication with me over the service o More

by UAranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarron Reed
Jun 22, 2020 -

Goodson Acura of Dallas responded

UAranda, thank you for sharing praise regarding working with Jarron in service! We appreciate your note and look forward to serving you again next time. Thanks again!

June 11, 2020

Dane was very helpful as my service advisor. He was thorough and addressed my concerns, provided options, costs and recommendations. Strongly recommend him to other customers. More

by Plhendr
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 12, 2020 -

Goodson Acura of Dallas responded

Plhendr, thank you for sharing 5-stars and mentioning your experience with Dane in particular! We appreciate your praise. See you next time! Best wishes.

June 04, 2020

Just had a VIP service. Picked up my car, left a loaner, did the work, dropped it off in 3 hours. Great service and low price! More

by Ptbyb
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Goodson Acura of Dallas responded

Ptbyb, thanks for sharing 5-stars and tagging Bobby! We appreciate your praise. See you next time! Best wishes.

May 30, 2020

Exceptional service!!! Eric Johnson has been my service advisor from the beginning. He is friendly, courteous and very professional. Eric always does an outstanding job!! More

by kmg865
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 30, 2020 -

Goodson Acura of Dallas responded

KMG865, we appreciate your 5-star praise and tag of Eric. Let us know when we may serve you next. Thanks again! Best wishes!

May 08, 2020

Great service as usual Jonathan V is an exceptional service technician m. Very thorough. The interactions I’ve had with Goodson Acura have always been great More

by Knightfly28
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2020 -

Goodson Acura of Dallas responded

Knightfly28, thank you for sharing 5-stars and mentioning your experience with Jonathan! We appreciate your positive feedback. See you next time. Thanks again!

May 01, 2020

Excellent service! I couldn’t ask for a better experience! My service advisor was great and very helpful. Very knowledgeable and helpful. Thank you for everything! More

by D. Pelton
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just to be sure, my advisor was Jonathan Valdez (great customer service)
May 01, 2020 -

Goodson Acura of Dallas responded

D. Pelton, thank you for sharing kind words regarding your experience with Jonathan! We appreciate your endorsement and we look forward to serving you additionally next time! Thanks again.

March 21, 2020

I did not have an appointment, but I was well taken care of in an appropriate amount of time. I will definitely come back to this location for service. More

by vanessa_hentz
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 22, 2020 -

Goodson Acura of Dallas responded

Vanessa_Hentz, thank you for stopping in and mentioning that your service with Dane was 5-star. We appreciate your feedback. See you next time. Best wishes!

March 13, 2020

Robert did a great job of meeting my needs of servicing my wife’s Acura. Friendly and direct with a fair price. Made for a good day More

by jgforut
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Mar 14, 2020 -

Goodson Acura of Dallas responded

jgforut, thanks for your kind mention of working with Robert! We appreciate your endorsement and look forward to serving you next time. Thanks again!

March 06, 2020

Excellent! Someone was there to check me in immedirately. It only took an hour for service and car wash. The waiting area was very comfortable More

by Goldrick
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Mar 06, 2020 -

Goodson Acura of Dallas responded

Goldrick, thank you for your kind mention of working with Dane in service! We appreciate your feedback and pleased to hear your experience was efficient. See you next time! Best wishes.

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