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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
984 Reviews
Call Service Center (214) 692-2872

984 Reviews of Goodson Acura of Dallas - Service Center

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November 22, 2024

Good customer service and communication in the service department .oil filter change was done promptly More

by Mhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Nov 22, 2024 -

Goodson Acura of Dallas responded

Mhh, thank you for sharing 5-stars and noting good customer service and communication throughout your experience with Blake! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 17, 2024

Found a solution for a reoccurring problem. Our service guy was great and very helpful. More

by osuallens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Goodson Acura of Dallas responded

osuallens, thank you for sharing 5-stars! We're glad to hear our team is great and very helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 15, 2024

Great service and customer experience, Brooks is very knowledgeable and helpful! Highly recommend to anyone in the area More

by andrewdavidlibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Frase
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Nov 15, 2024 -

Goodson Acura of Dallas responded

Andrewdavidlibby, thank you for sharing 5-stars and noting Brooks was knowledgeable and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 15, 2024

Service was excellent as expected, and Khang took care of me and kept me informed regarding the time needed to fix my issue. Very enjoyable experience. More

by Lherbst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Goodson Acura of Dallas responded

Lherbst, thank you for sharing 5-stars! We're pleased to hear Khang provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 08, 2024

They were great, fast and very informative! Took care of me and my car. Definitely recommend More

by Acuratlx2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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Nov 08, 2024 -

Goodson Acura of Dallas responded

Acuratlx2021, thank you for sharing 5-stars! We're glad to hear our team is great, fast and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 05, 2024

Really impressed with the professionalism and attention to my needs as a Senior. Johnathan was great... Took the time to explain everything in detail and answer my questions. Bought my 2003 MDX from Good More

by John Monsees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Goodson Acura of Dallas responded

John, thank you for sharing 5-stars and noting that you were impressed with Jonathan's service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 02, 2024

Always a friendly greeting. Eric addresses my issues and keeps me informed of work progress. More

by ghillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Nov 02, 2024 -

Goodson Acura of Dallas responded

ghillan, thank you for sharing 5-stars and noting our team is always friendly! We appreciate your endorsement noting Eric specifically. We look forward to serving you additionally in the future. Thanks again.

October 29, 2024

5 Stars for Eric Johnson and Jonathan Valdez at Goodson Acura of Dallas. I had my car in for scheuled maintenance and to fix an issue with my radio popping and both Service Techs and the Service Department More

by Denny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
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Oct 30, 2024 -

Goodson Acura of Dallas responded

Denny, thank you for sharing 5-stars and noting Eric and Jonathan have been great at providing you assistance. We appreciate your business and your note and we look forward to serving you additionally when the time comes. Thanks again!

October 26, 2024

Great service! !! Always professional, courteous and attentive. Eric Johnson is a superb service advisor, hands down!!! More

by kmg865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Oct 27, 2024 -

Goodson Acura of Dallas responded

kmg865, thank you for sharing 5-stars and noting your experience with Eric. We appreciate your endorsement of his professional, courteous, and attentive nature. See you next time. Thanks again!

October 24, 2024

I am very pleased with the customer service I received at this dealership. My service advisor was very professional and attentive throughout the entire process. More

by jessica.ofarrell09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel D
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Oct 24, 2024 -

Goodson Acura of Dallas responded

jessica, thank you for sharing 5-stars! We're glad to hear our team is professional and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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