Goodson Acura of Dallas - Service Center

Inconsistent service I’ve had my car inspected there for two years and now the third time around my tint is too dark. My tint has been the same for nearly a decade. They r I’ve had my car inspected there for two years and now the third time around my tint is too dark. My tint has been the same for nearly a decade. They refused to reconcile the discrepancy in service. Their inconsistency is very frustrating. More

Happy Acura customer I had my Acura serviced at Goodson again and I can truly say the guys are professionals. They will take the extra step to ensure your problem is reso I had my Acura serviced at Goodson again and I can truly say the guys are professionals. They will take the extra step to ensure your problem is resolved. More

Great Service Made sure I was informed and made the process simple and easy. I appreciate the warmth shared by Eric and all in the service department Made sure I was informed and made the process simple and easy. I appreciate the warmth shared by Eric and all in the service department More

Great customer service fast friendly Goodson Acura has been handling my car for 12 years. I bought an RSX from them in 2006 and it is still in great shape thanks to their care and capable Goodson Acura has been handling my car for 12 years. I bought an RSX from them in 2006 and it is still in great shape thanks to their care and capable service. I feel like I’m treated like royalty when I go in, even just for an oil change. I highly recommend this dealership. More

Regular service visit Everyone was pleasant and professional to work with. I got loaner less than 15 minutes. My car was ready when I got there to pick up. Everyone was pleasant and professional to work with. I got loaner less than 15 minutes. My car was ready when I got there to pick up. More

Highly satisfied with purchase AND SERVICE Dept ! I purchased my TLX last August and have been very happy with it! I have since bro’t it back for required Maintenace (oil change, diagnostics), and ha I purchased my TLX last August and have been very happy with it! I have since bro’t it back for required Maintenace (oil change, diagnostics), and have only met with excellent courteous service and professionalism! I highly recommend Goodson Acura for its friendliness and care to needs of customer. More

Service My service advisor Khang was very professional. He explained my service for me and always available when I have a question. Best service ever!! I woul My service advisor Khang was very professional. He explained my service for me and always available when I have a question. Best service ever!! I would recommen them to anyone More

Efficient, quick, and thorough I took my RDX to Goodson Acura for its oil change and systems check. Received a good report with no add-on expenses which often pop up unexpectedly. S I took my RDX to Goodson Acura for its oil change and systems check. Received a good report with no add-on expenses which often pop up unexpectedly. Superior car wash and inside vacuum. Really nice and attentive service people. Not a bad wait with great results! More

Reasonable service time. In and out. Only gig I have is that the oil minder reminder wasn't reset after the oil service. Kinda of a nuisance to have to do it yourself. Requires a visi Only gig I have is that the oil minder reminder wasn't reset after the oil service. Kinda of a nuisance to have to do it yourself. Requires a visit to maintenance manual to remember how to accomplish the reset. More

Faulty fuse I had been using another Acura dealership in Plano for the past 4 years since I least a vehicle from them. I recently took my car in for an oil change I had been using another Acura dealership in Plano for the past 4 years since I least a vehicle from them. I recently took my car in for an oil change and electrical issues where my power outlets were not working and I asked them to please take a look at it it was probably just a fuse and after they looked at it they told me I would have to come back and they would need my car for a couple of days so they could take the dashboard off to look at the wiring because they said it was not the fuse but it must be a short. When I try to make an appointment it turned out that the same service person that helped me 3 weeks ago was no longer with the company and so I ended up calling Goodson Acura since they are closer to me and they had me come in immediately gave me a loaner car and within two hours said your car is ready it was just a fuse. So I highly recommend Goodson Acura service for something as simple as a fuse whereas another Acura dealership diagnosed it wrong! More