Back

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

Sort by
November 29, 2018

Regular service Great service. I have bought cars from this dealership and had my cars serviced here for over 20 years and they always do a great job and are fair wi More

by BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Nov 29, 2018 -

Goodson Acura of Dallas responded

Thanks for the praise, BR! We appreciate your note and look forward to the next 20 years of serving you. Thanks again.

November 21, 2018

Great service I was greeted as soon as I drove up; my service was completed promptly; all the services I requested were done correctly as I requested. More

by yebbables
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott, Robby Robertson, Kennedy Smith
Nov 21, 2018 -

Goodson Acura of Dallas responded

Thank you very much for the feedback regarding your recent service with us! We're pleased to hear that Gary, Bobby, Jhang, Robby and Kennedy were able to provide a 5-star experience. Have a very Happy Thanksgiving and let us know when we can serve you next. Thanks again!

November 21, 2018

Long Time Customer Great, quick service for the first oil change and tire rotation ... as usual. They exceed my high expections each and every time. I highly recomme More

by Loyal Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Drive Manager , Dane Uter
Nov 21, 2018 -

Goodson Acura of Dallas responded

We appreciate your rating and mention of your first oil change and tire rotation and pleased to hear our team exceeded your expectations! Have a lovely Thanksgiving! Thanks again!

November 12, 2018

Trustworthy, Polite and Responsive I’ve been taking my Acuras to this dealership for service for decades. I’m always confident that they will do what I ask and fairly recommend servic More

by jenkjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
Nov 13, 2018 -

Goodson Acura of Dallas responded

Jenkjim, thanks for the praise regarding Robby and Jonathan! We greatly appreciate your feedback and will be sure to pass the note along. Thanks again and see you next time!

November 05, 2018

Great experience! Chance was awesome! He explained everything in detail, and got me in and out as efficiently as possible. Would definitely recommend anyone to Goodson More

by Teardoin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Simpson
Nov 05, 2018 -

Goodson Acura of Dallas responded

Thanks for the note and mention of your time with Chance! We greatly appreciate your feedback and look forward to the next opportunity to serve you! Thanks again!

Nov 11, 2018 -

Goodson Acura of Dallas responded

Apologies for the double response! Thanks again!

November 03, 2018

Honest advisor It was very refreshing to find A service adviser that’s honest and caring. It’s People like Khang That keeps my 2004 Acura RSX type A Spec goin More

by Sharkb8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2018 -

Goodson Acura of Dallas responded

Sharkb8, we appreciate your praise regarding your time with Khang! We appreciate your note and pleased to hear that you're over 500k miles! Wow! That is impressive and awesome! We look forward to serving you additionally next time. Thanks again.

October 30, 2018

Super Service Did the job, on time, at no charge! Can’t beat that. Service advisor was excellent and I got a car wash on top of it all. More

by Ptbyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Oct 30, 2018 -

Goodson Acura of Dallas responded

Thanks for the positive rating! We appreciate you taking the time to let us know how we did and we're always here when the need arises. Thanks again and have a great week!

October 29, 2018

Great Service The service was fantastic and in a timely manner. Everyone at the dealership was curious and kind. I was very happy with the results and services. More

by 122364martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Goodson Acura of Dallas responded

Thank you for the feedback! We greatly appreciate your rating and look forward to serving you additionally on the next visit. Have a great week!

October 22, 2018

Nice Service Experience Took my MDX into the dealership, and it was a very nice experience. Jhang the service advisor was very friendly and helpful and the service was done i More

by Falcon25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Oct 22, 2018 -

Goodson Acura of Dallas responded

Thank you for the praise! We are so pleased to see you had a 5-star experience with us! We look forward to serving you additionally on your next service visit. Thanks again and have a great week!

October 09, 2018

Awesome service. They have a friendly staff, and great dealership. I always get treated extremely well when I go to Goodson Acura. I definitely recommend them for sale More

by Kepper1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Oct 10, 2018 -

Goodson Acura of Dallas responded

Kepper, thank you for the 5-star feedback and mention of Hayley, Jonathan and Russel! We appreciate you taking the time to let us know how we did and we look forward to the next opportunity to serve you. Thanks again.

...
64
...