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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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March 24, 2018

Great Service I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the r More

by Tmuscato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2018 -

Goodson Acura of Dallas responded

Thank you for stopping by to mention your experience with Jonathan! We appreciate the opportunity to serve you and definitely look forward to the next! Thanks again and see you next time!

March 20, 2018

In and Out with no Hassles. Bringing my MDX in for an oil change or a tire rotation to Goodson Acura is a welcome relief from what I use to experience at another dealership. It More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 20, 2018 -

Goodson Acura of Dallas responded

Cheryl, thanks for taking the time to stop by and let us know how we did. We appreciate the note regarding your experience with Robby and will be sure to pass your note along to our team! We welcome you back anytime and look forward to serving you additionally when the opportunity arises. Thanks again and we'll see you next time!

March 19, 2018

Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you More

by Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Goodson Acura of Dallas responded

Dallas, thank you for the kind mention of your experience with Jonathan. We appreciate your note and we are pleased to hear he was able to provide you adequate information to make decisions. Thanks again!

March 16, 2018

Good customer service everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. More

by Aroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think service employee name was Lashon, she had a blonde bob hairstyle. , Lashon Avery
Mar 16, 2018 -

Goodson Acura of Dallas responded

Aroberts, thanks for the kind note! We're pleased to hear you had a 5-star experience with us. We look forward to serving you again next time! Enjoy your weekend! Thanks again!

March 13, 2018

Quick service Went in with no appointment but had a new tire mounted and balanced in very fast order and vehicle was also washed and vacuumed while I was there. More

by RDCLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Mar 13, 2018 -

Goodson Acura of Dallas responded

RDClark, thanks for the recommendation! We're pleased to hear you enjoyed your experience with us. We look forward to serving you again next time. Thanks again and enjoy the rest of your week!

March 08, 2018

Mr. Robby Robertson is the best Service Advisor Over 10yrs now I've had Service Advisor Mr. Robby Robertson when having repairs done on my Acura TL. Mr. Robertson is Professional, listens to detail More

by Ms Nickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Mar 09, 2018 -

Goodson Acura of Dallas responded

Nickie, thanks for stopping by to provide feedback regarding your experience with Robby! We're pleased to hear Robby's customer service met your expectations. We'll be sure to pass the note along! Thanks again and enjoy the rest of your week!

February 22, 2018

Normal Service Dane is a great service representative. He's very proactive. He cares about his clients and is very knowledgeable about the service items and issues. More

by Moby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Feb 22, 2018 -

Goodson Acura of Dallas responded

Moby, thank you for stopping by to provide feedback regarding your experience with Dane! We're pleased Dane's customer service met your expectations. We'll be sure to pass the note along to him. Thanks again and enjoy the rest of your week!

February 20, 2018

Goodson Acura has great service department Always excellent service at Goodson Acura. I always appreciate having women working in the service deoarrtment. I like how they always review the serv More

by Kwayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Feb 21, 2018 -

Goodson Acura of Dallas responded

Kwayman, thanks for stopping by to share your feedback! We're pleased to hear our staff's customer service met your expectations! We look forward to serving you again in the future. Enjoy the rest of your week! Thanks again!

February 10, 2018

Service was provided very quickly and efficiently.Service representative was providing the updates frequently and the vechile was delivered on time as said.a More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2018 -

Goodson Acura of Dallas responded

Raj, thanks for the five-stars and mention of your service experience with Khang! We appreciate the feedback and look forward to serving you again in the future! Thanks again and enjoy the rest of your weekend!

February 02, 2018

Great Experience! Hassle free! I didn't encounter any problems of any kind. Friendly and quick service. Very accomadating. Will definitely be back. I recommend this dealership to ev More

by Robby Robertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 02, 2018 -

Goodson Acura of Dallas responded

Robby, thanks for the recommendation! We appreciate the feedback and look forward to assisting you again next time!

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