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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,517 Reviews

2,517 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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May 08, 2025

Very personable & knowledgeable. He answered all my questions. If I need service again hope I get Dakota again More

by PDDRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

May 08, 2025

Always friendly and courteous. Always has my vehicle done when promised. Quality service always given. More

by FLYBOYATJVL
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
May 08, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 07, 2025

Always a great experience there. Dakota is fantastic, and everyone is super friendly. Always a great experience there. Dakota is fantastic to work with and everyone there is super fr More

by FELIXAURA
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
May 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 07, 2025

Jeff Beran is a fantastic service rep -- knowledgeable, timely, friendly, and well spoken -- he's an absolute joy to work with. More

by JeffTheRef
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

May 07, 2025

Friendly atmosphere, not pushy and understanding, very clean all over. I highly recomend worki g with Myrick and he was amazing! More

by HEATHERl_74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 06, 2025

Great service from Elisha as usual and good feedback on things to address in the future. Thank you for your service! More

by Morton22
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 06, 2025

Failed to tighten lug nuts after wheel rotation. I was able to undo the lug nut by hand. This could have been catastrophic for me. It's unacceptable and inexcusable to be that negligent More

by sarat.pawel
Recommend Dealer
No
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
May 09, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority, Sarat, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sean Tompkins Service Manager 608-754-5511

May 05, 2025

good service, nice people, expensive Enjoyed the experience but wouldnt recommend for old vehicles fine More

by tmaurer987
Recommend Dealer
Yes
Employees Worked With
Alex
May 05, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 05, 2025

Tom Waldman did all the work, except paint and detail. The painting was done with expertise. When truck was done, it looked like a brand new truck. Looks great ?? More

by douglasjsmith121312
Recommend Dealer
Yes
Employees Worked With
Andy
May 05, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

May 05, 2025

Quick & amazing staff Edgar went out of his way to ensure I would have a rental car when my car broke down on the interstate on a Saturday right before closing so I wouldn't have to go without a vehicle More

by 88houser
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
May 05, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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