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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,455 Reviews
Call Service Center (608) 607-3724

2,455 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 22, 2023

Communication was effective and immediate. Professionalism through the entire transaction was apparent and she was knowledgeable on the products More

by Sandeeortiz221
Recommend Dealer
Yes
Employees Worked With
Cassie Melton
Report | Print
Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! If you're ever in need of more help, please let us know!

November 22, 2023

Ordered tires 1 wk prior. After waiting 1 hr told only 3 arrived not happy. What was scheduled for 2-3 hours ended up 7am-4:30. More

by nursestrong809
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

November 22, 2023

Great facility with friendly staff and great service. Very comfortable and the service manager really makes you feel welcome. More

by FRANKLAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

November 22, 2023

Fast and friendly service. Conveniently located and shuttle service is very helpful. Would highly recommend. More

by Pitbull love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Pitbull love responded

Thanks for the great service!

November 22, 2023

Nice friendly courtesy employees facilities are clean, the work was done in a reasonable time. More

by polarbear442522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 21, 2023

I always get first class service from Brian and the boucher service team. And a carwash More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gerber
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Nov 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Tom, we are glad that Brian was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2023

Great service, fast. The advisor was great and informed me of the needed repairs. They also answered all my questions and got me quotes on parts i may need in the future More

by lauraderose1396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Jason Molle
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Nov 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

Working with Jeff was a very good experience. Jeff was very understandable and seemed very interested in making it a good experience More

by Dean Jannene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Dean, we're so glad you enjoyed working with Jeff. Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

Awesome they treated me better then the other dealer ships I tryed going through They where understanding and helpful More

by MELISSALABELLE70
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Nov 18, 2023 -

MELISSALABELLE70 responded

Melissalabelle70@gmail.com

Nov 18, 2023 -

MELISSALABELLE70 responded

Awesome they treated me better then the other dealerships i tryed going through and they where understanding and helpful

November 18, 2023

I went in for a slow leak in my tire in a car that I previously purchased at Gordie Boucher they took care of me fixed it no cost was very much appreciated More

by MKKNILANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service department
Report | Print
Nov 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We're looking forward to your next visit with us!

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