Gordie Boucher Ford Lincoln of Janesville - Service Center

Very accommodating - I went in with a tire light on, they found I had a nail in my tire and immediately had a technician waiting for me to fix it and was able to complete oil change/tore rotation service at found I had a nail in my tire and immediately had a technician waiting for me to fix it and was able to complete oil change/tore rotation service at the same time. Was my first experience with Gordie Boucher Mazda as I'm a first time Mazda owner. Great start to a new relationship! More

Communication was great and he explained everything to me! Great customer service! Quick service also me! Great customer service! Quick service also More

The lady service writer was extremely helpful and thorough! She answered all my questions and listened to me. She is an excellent employee and very professional!! thorough! She answered all my questions and listened to me. She is an excellent employee and very professional!! More

Joe my Salesman was Phenomenal as was David in Finance, and Ted in sales , the Head of it all Don is the best! Great job Gordie Bouche Ford Janesville Wi and Ted in sales , the Head of it all Don is the best! Great job Gordie Bouche Ford Janesville Wi More

Dealership has always treated me right. Enjoyed the concierge service when they picked up my Lincoln for service as I am laid up with a broken ankle. Also appreciate being able to pay for i Enjoyed the concierge service when they picked up my Lincoln for service as I am laid up with a broken ankle. Also appreciate being able to pay for it with my Lincoln points. More

Very friendly, fast, and good work They got me in and out in a reasonable time, and didn't push extras on me in a reasonable time, and didn't push extras on me More

Dakota help me very professionally since my first stop there , then he direct me to Andy from body shop and he treat me very well too, including the mechanic who did very professional job in my car. T there , then he direct me to Andy from body shop and he treat me very well too, including the mechanic who did very professional job in my car. Thank you. More

The good:Service was completed at least 2 hours ahead of scheduled completion. I was impressed with the video service The bad: key fob left in vehicle unattended after the vehicle was brought up to be pi scheduled completion. I was impressed with the video service The bad: key fob left in vehicle unattended after the vehicle was brought up to be picked up. Very high theft risk behavior. Large grease clumps on paint behind driver side front tire. I can provide a photo if requested. More

Our salesman, Jeff, was great to work with. He is persistent without being over pushy. He made sure our questions and concerns were addressed. They have a large selection to choose from. We He is persistent without being over pushy. He made sure our questions and concerns were addressed. They have a large selection to choose from. We definitely recommend this dealership if you are looking for a new vehicle. More

The oil change was only 38 minutes this time! Everything and everyone was great! Dont miss the small town dealership at all! Everything and everyone was great! Dont miss the small town dealership at all! More