Gordie Boucher Ford Lincoln of Janesville - Service Center

Dakota was professional, he communicated well, and was also friendly. The whole experience was pleasant. The waiting area was clean and provided not only free coffee but also water, soda and snacks. also friendly. The whole experience was pleasant. The waiting area was clean and provided not only free coffee but also water, soda and snacks. More

We purchased our 2010 Fusion Hybrid Certified Used in the Summer of 2012. We have had nearly all of the service work done at Gordie Boucher since the beginning of our time with the vehicle (11 years) and hav Summer of 2012. We have had nearly all of the service work done at Gordie Boucher since the beginning of our time with the vehicle (11 years) and have always had very good experiences with each and every service, large and small. There is no reason to go anywhere else to get all of the vehicle service done. The pricing for a service tasks has been fair and within all expectations. Thank You all for providing us with piece of mind. More

Very helpful talked with my salesman very cordial very nice experience They washed my car when it was done and dried it off did a real nice job nice experience They washed my car when it was done and dried it off did a real nice job More

It was really nice. Greeted at the door, all of my expectations were met. 5/5 Greeted at the door, all of my expectations were met. 5/5 More

Service advisor Jeff was very professional and did a great job to ensure our vehicle was running smoothly and without fault. Best service we have received from any dealership. great job to ensure our vehicle was running smoothly and without fault. Best service we have received from any dealership. More

Overall satisfied he was very thorough and helpful He made sure I understood everything I highly recommend! made sure I understood everything I highly recommend! More

Professional in all aspects. Best service I have ever received at any dealership!! Great job. Best service I have ever received at any dealership!! Great job. More

Great service and follow-up. Always easy to work with and get an appointment, thank you Always easy to work with and get an appointment, thank you More

Brian is excellent everyone is great Gold standard customer service Brian is excellent everyone is great I will never go anywhere else Love the delivery service customer service Brian is excellent everyone is great I will never go anywhere else Love the delivery service More

Did not speak to service department that day. Randy was on the phone and another service man told me to go on inside. There I used bathroom and spoke with salesman. That's why I was not questione Randy was on the phone and another service man told me to go on inside. There I used bathroom and spoke with salesman. That's why I was not questioned about alignment or car wash. Took over two hours to get tires on and car back. Then I waited a while longer to get it washed and back. More