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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,564 Reviews

2,564 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 04, 2023

Joe Warne was excellent to deal with, just bought my second vehicle from him in 2 years. Honest and down to earth. More

by LOFTENX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 03, 2023

Overall a good dealership, but was disappointed with my latest trip. Waited an hour and a half for an oil change. When the change was complete, I was told that both my air filters were dirty and needed t More

by shimeckhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to leave us a review. We're sorry you weren't completely satisfied with your visit. Please reach out to Sean Tompkins at 608-754-5511 to discuss this further.

January 02, 2023

Sales person didn't listen to well to what I wanted, he focused on something new and out of my price range and in return I had 14 hits possibly more on my credit report and that doesn't include the hits my More

by DMORRIS53175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Schuhmacher, Derek Butler
Jan 06, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to Ted Harris at 608-754-5511 to discuss this further.

January 02, 2023

Joe Warne was kind and respectful as I wasn’t sure I really wanted to purchase a car. I picked out two to test drive and there was no pressure for anything above my budget! I was nervous going in to buy More

by CASS01US
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville; we look forward to having you as a valued customer for many years to come!

December 30, 2022

Fast, friendly, service at a very busy time of the year! Thanks for fitting my vehicle in. More

by meyerr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

December 30, 2022

Overall excellent but forgot my ten dollar off coupon . Noticed after running my credit card. More

by neufamdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Gordie Boucher Ford Lincoln of Janesville. Please remind us of your coupon the next time :)

December 30, 2022

We worked with Derek and he was awesome. Not pushy and knew what he was talking about. Got us into a brand new F150. We will be back next year to replace our other vehicle. More

by CMACINWI
Recommend Dealer
Yes
Employees Worked With
Derek Butler
Dec 31, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Derek was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2022

They do Good job wery good service professional workers nice experience good help from sales person More

by AGASIENICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 27, 2022

Great service and friendly staff. Even though my car needed more work than initially thought, they still squeezed it in and fixed what they could to make the vehicle safe to drive. More

by RSTEMM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

December 24, 2022

Professional and helpful. The person that I originally talked to make the appointment forgot to put me in the book. They were great about it and still fit me in. Thank you! More

by JLWALLANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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