Gordie Boucher Ford Lincoln of Janesville - Service Center

Always wonderful! Vehicles go right in for service at the appointment time, easy waiting and the work is done promptly. Vehicles go right in for service at the appointment time, easy waiting and the work is done promptly. More

Fast, Courteous service. Work on car was perfect. Car drives better than ever. Definitely recommend to ofriends. Work on car was perfect. Car drives better than ever. Definitely recommend to ofriends. More

I was impressed that they did not play games with selling over MSRP while other dealerships were doing just that due to the chip shortage. Everything seemed to be done in a fairly honest way. over MSRP while other dealerships were doing just that due to the chip shortage. Everything seemed to be done in a fairly honest way. More

Personnel were all helpful, interested, and understanding. Selling us a vehicle with and bad/noisy gear box and numerous failures to start became a problem for all of us to deal with. Fortuna understanding. Selling us a vehicle with and bad/noisy gear box and numerous failures to start became a problem for all of us to deal with. Fortunately, my wife did not have any medical emergencies that would have been compromised if we had not been able to start our vehicle when needed. Fortunately, we were able to find a way to get a jump start without any bad delays when time was critical. It might have been better to resolve the problems before completing delivery. Our reason for not giving a 5 star rating is because of the circumstances, not the care and effort of staff. The inconvenience, cost, and frustration associated with those problems seem to diminish when we see a satisfactory outcome that results in a nice vehicle that we look forward to use for years to come. More

Always professional service. My recall repair was to take an estimated 1.5 hours and was completed in .5 hours and a car wash and I was on my way. My recall repair was to take an estimated 1.5 hours and was completed in .5 hours and a car wash and I was on my way. More

I really appreciated my car being picked up and delivered back to me. The gentleman was very kind and polite. I am thankful to have this service. Thank you so very much. back to me. The gentleman was very kind and polite. I am thankful to have this service. Thank you so very much. More

The friendliness of the staff was greatly improved this trip. Service and all went well. No issues this trip. trip. Service and all went well. No issues this trip. More

The service department is always so friendly. I love coming here because they always take such great care of me! I love coming here because they always take such great care of me! More

People were friendly and efficient at my last visit for service. I came in for an oil change and checkup on my 2011 Ford Edge. I noticed when I got home, the Vehicle Report Card was not printed off; maybe service. I came in for an oil change and checkup on my 2011 Ford Edge. I noticed when I got home, the Vehicle Report Card was not printed off; maybe you stopped providing that. On the whole, service was done fast, not a long wait. More

Thanks to our salesman Joe and Dakota for helping out on our new car. Great Job!! our new car. Great Job!! More