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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
1,836 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,836 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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November 26, 2019
Service Department Excellent Service Department. In and out quickly. Employees are pleasant and efficient. I always have my vehicle serviced at Gordie Boucher. I would h Excellent Service Department. In and out quickly. Employees are pleasant and efficient. I always have my vehicle serviced at Gordie Boucher. I would highly recommend them. More
by Dolores0373
Verified CustomerEmployees Worked With
Chris Farlinger, Gordie Boucher
Helpful November 26, 2019
Excellent service Service was quick and everyone was so nice, from the phone call to make my appointment to the return of my car when service was complete. Service was quick and everyone was so nice, from the phone call to make my appointment to the return of my car when service was complete. More
by LZBELL
Employees Worked With
sorry don't remember names
November 26, 2019
Fast, friendly professional service at a good value. From being let into a climate controlled area out of the cold and rain and being greeted right away, I felt welcomed and that I was in good hands. Ev From being let into a climate controlled area out of the cold and rain and being greeted right away, I felt welcomed and that I was in good hands. Everyone was kind and made sure I knew what was happening each step. I decided to wait for my oil change and tire rotation. Th he lobby was very comfortable and was stocked with multiple tables and chairs along with fruit, coffee, water and soda. They were "pretty busy" and apologized if there was a delay. I waited for about 40 minutes and my car was completed and pulled up waiting for me. It was f as fantastic service from start to finish and a great value! More
by thimpkins
Employees Worked With
John Slack, Elisha Lone and Sean Tompkins
November 26, 2019
oil change and service work for noise I brought my car in for an oil change and to find out about a noise that had been there since May. I was very pleased with the tech/mechanic that rod I brought my car in for an oil change and to find out about a noise that had been there since May. I was very pleased with the tech/mechanic that rode with me. He was persistent in doing things to make the car make the noise and we did hear it and he solved the issue. This has been going on since May so this guy really worked at finding it and solved the problem. With that said, I had "The works" oil change done. it lists right on the invoice that the battery was check and was good. The next day I was stranded with a dead battery. I didnt say much because I wasnt sure if it was possible that it could test good one day and die still the next but then 2 weeks later (i was gone one full week 10 days to be exact) I used the washer fluid and the light came on to say that I was low on washer fluid???? how can that be? I thought fluids were checked and filled.....now I question if they even changed my oil....I had always worked with Ben in service and he was gone one day and now was told I have to work with Elisha. I think I should be able to pick who I work with as well. I would like to think everything else was done but it sure makes me question when these two big items were not taken care of. More
by ksagen2011
Employees Worked With
Sean ?, and Elisha Lone,
November 26, 2019
Looked into my Service Consern Looked into my Service Concern and the result was more than I expected. Ben Stewart is honest and trustworthy. Thank you for going out side the box. Looked into my Service Concern and the result was more than I expected. Ben Stewart is honest and trustworthy. Thank you for going out side the box. More
by RICKPEGK
Employees Worked With
Sean Tompkins, Ben Stewart, Scott Dagenhart
November 26, 2019
It doesn't get any better than at Gordie Boucher service Service department is as good as it gets, they are awesome I take all four vehicles there and service is done when promised. Very friendly and helpfu Service department is as good as it gets, they are awesome I take all four vehicles there and service is done when promised. Very friendly and helpful, always greetings with a hand shake and smile. More
by dale41535
Employees Worked With
Other Employees :
The entire service department, Gordie Boucher
November 26, 2019
Greeting The Technical writers[Greeters] have been very cordial. I have received a quote[s] prior to making a service appt. and done on a timely manner. Text The Technical writers[Greeters] have been very cordial. I have received a quote[s] prior to making a service appt. and done on a timely manner. Texting Ben, works out pretty well. The Tech Mechanics that have done work on both our Fords, have been most competent. More
by JONNVIC
Employees Worked With
November 26, 2019
Great service Thanks for always making my visit truly stress free! Also , for going the extra mile to make sure I'm happy.Thanks again for everything you do. Thanks for always making my visit truly stress free! Also , for going the extra mile to make sure I'm happy.Thanks again for everything you do. More
by ONEEYED4U
Employees Worked With
November 26, 2019
brakes The service department always does a good job of making feel like I am the only customer. They always return my calls in a short amount of time, and The service department always does a good job of making feel like I am the only customer. They always return my calls in a short amount of time, and have always been friendly to me. More
by SCOTTMCCORKLE408
Employees Worked With
November 26, 2019
Best service in town! Every time I come here service is prompt and awesome! My low tire pressure light came on and they checked it out and had me in and out in no time. A Every time I come here service is prompt and awesome! My low tire pressure light came on and they checked it out and had me in and out in no time. Always friendly service with a smile by everyone More
by SELVOGM
