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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,561 Reviews

2,561 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 07, 2022

Could not be more pleased with the way I personally was treated as well as the outcome of the service I received. I took advantage of Boucher's service at home in my driveway. What I realized was that the More

by radevoe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks Kurt - absolutely the best.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled to hear that our service department went the extra mile for you! Please let us know if there is anything we can do for you moving forward!

June 05, 2022

My car was ready as promised. Very good service. Parts were ordered that needed. I will be back. More

by DEERFOOTCN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Always honest fast accurate service. Alisha is excellent a real Unicorn. Sales is very responsive, Myrick keeps in touch on my order for a new Corsair. More

by BILLANDCAROL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

Has always been a great service department,staff included. waiting room is comfortable and clean. More

by DEVILDOG2120
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback!

June 02, 2022

The service at Gordie Boucher is always very good and professional, every time I have my car serviced by them! Good Job! More

by RDAVIS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy to hear this. Thank you for your business!

June 01, 2022

I had my entire car rebuilt last year my AC still did not work after that. I was told it would be $200 to even get it looked at. More

by OLIVAS.RACHEL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elisha Lone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello Rachel. In looking at your previous repairs, it does not look like we did anything with the air conditioning. However, if the repairs that we did left your air-conditioning inoperative, we would certainly stand behind the repairs that we performed both parts and labor and correct the problem. If, in diagnosing your air conditioning, we find that they are not related, there would typically be a diagnosis charge. We would be more than happy in this case though, to waive the diagnosis fee if you would like us to look at your car. Please contact me directly to arrange an appointment to get this done. Thank you! Sean Tompkins Service Manager Gordie Boucher Ford Lincoln Mazda Sean.tompkins@boucher.Com

June 01, 2022

The mobile service for the airbag recall item was a great option. Much more convenient than going to the dealership. More

by DMOETZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name.
May 30, 2022

Why would you even take the time to go to a retail store and buy oil, oil filter and windshield washer then take an afternoon off or give up a 1/2 day off to do your own oil & filter change then try to top More

by RADTECHDW
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

The Mobile Service was amazing. I will gladly pay a bit more for an amazing convenience! More

by jason.molle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Stopped in for an oil change and tire rotation. Technician did a great job and the complimentary oil change was a bonus. More

by amesx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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