Gordie Boucher Ford Lincoln of Janesville - Service Center

The service person assisting me was very friendly and helpful. I appreciated being able to get a ride home while the work was being done on my car. helpful. I appreciated being able to get a ride home while the work was being done on my car. More

I was having problems with my vehicle. I brought it in for regular service. I mentioned the problem to Dakota and he listened to me and addressed the issue! I really appreciate how hard you worked and am for regular service. I mentioned the problem to Dakota and he listened to me and addressed the issue! I really appreciate how hard you worked and am sorry it possibly put you behind for the day. More

Fast and quick service and friendly staff! They address all needs and concerns timely and efficiently. all needs and concerns timely and efficiently. More

Excellent service last Saturday. Completed “The Works” in about 45 to 50 minutes including a car wash. I thought it was great service employees can bring their dogs to work on Saturdays as well. in about 45 to 50 minutes including a car wash. I thought it was great service employees can bring their dogs to work on Saturdays as well. More

Everything was professional and we'll done. Appointment time was good and on time. All good. time was good and on time. All good. More

Service desk and driver were very prompt and courteous. Everything was completed as requested. I am pleased. Everything was completed as requested. I am pleased. More

Gordie Boucher Ford has been My go to Purchase and Service This is our Familys place ourselves and our daughter have purchased Vehicles from Dale K for as long as he has been there Sean was our Serv Service This is our Familys place ourselves and our daughter have purchased Vehicles from Dale K for as long as he has been there Sean was our Service Advisor for many years until his promotion but he deserves it. Now we have had a few different Advisors in the Past but most have moved on I remember them and very good Chris was our last one and he was great. Having the pickup and delivery works very well for us. Ford is our Car and Gordie is our place to go. No Where else for our Family More

My vehicle got into the shop at a decent time and got finished by the end of the day. The store has a lot of great Techs who know what they are doing. And doing the job in a average time. finished by the end of the day. The store has a lot of great Techs who know what they are doing. And doing the job in a average time. More

I cannot review much THIS time. I took my car in as part of a recall by Lincoln. They called me promptly (like they said they would) when they had the parts in stock to fix the brake problem. Fully a mont of a recall by Lincoln. They called me promptly (like they said they would) when they had the parts in stock to fix the brake problem. Fully a month passed after I received the recall notice from Ford until they were able to get the parts I needed, but that's a reflection on Ford, not on Gordie Boucher's dealership in Janesville. I was treated very courteously, the work was done very quickly, I paid nothing, and I am very happy. More