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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,555 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,556 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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August 19, 2021
Dropped my truck off Sunday night. I requested it be done by 11 AM on Monday. Elisha texted me and told me it was done at 9:18 AM. Awesome service! by 11 AM on Monday. Elisha texted me and told me it was done at 9:18 AM. Awesome service! More
by jimman1
Verified CustomerEmployees Worked With
August 18, 2021
very good service. Prompt and friendly. I was expecting to pay 50.00 however my engine required additional liters of oil raising the price to 80.00. to pay 50.00 however my engine required additional liters of oil raising the price to 80.00. More
by bensmerud
Employees Worked With
August 14, 2021
Sean and Elisha make you feel like family absolutely the best . They got me in at a minutes notice for my up coming trip to Montana which went off with out a problem . Thank you !! best . They got me in at a minutes notice for my up coming trip to Montana which went off with out a problem . Thank you !! More
by BELTZFAMILY
August 10, 2021
This dealership is organized, efficient and friendly.I This dealership is organized, efficient and friendly. I had a good experience, enjoyed a bottle of water while using their wifi on my phone and did n This dealership is organized, efficient and friendly. I had a good experience, enjoyed a bottle of water while using their wifi on my phone and did not have to wait long at all. More
by Kay
Employees Worked With
August 09, 2021
Very favorable experience and they always take good care of you vehicle check from top to bottom and washed and delivered back to me in record time of you vehicle check from top to bottom and washed and delivered back to me in record time More
by NOZZLE44
August 09, 2021
I brought in my 2018 Ford Edge for an oil change. They are always fast and take care of my concerns even with short staffing. are always fast and take care of my concerns even with short staffing. More
by DSCHMITT70
August 06, 2021
I appreciate how caring and kind the people working here always are. I left the car overnight for an oil change. It was ready for pick up when I arrived always are. I left the car overnight for an oil change. It was ready for pick up when I arrived More
by KDLAUBE
Employees Worked With
August 06, 2021
I had an oil change appointment scheduled at 3pm and at 4:20p My truck had just been put on the lift. I was upset but they made it right by not charging me for the oil change. 4:20p My truck had just been put on the lift. I was upset but they made it right by not charging me for the oil change. More
by mdegraff0828
Employees Worked With
August 06, 2021
I was not allowed to make an appointment for a tire change and was told I may have to wait, which I agreed to. After waiting for 2 hours, I checked my phone and discovered a text from the service depar change and was told I may have to wait, which I agreed to. After waiting for 2 hours, I checked my phone and discovered a text from the service department saying my car was done. The text had arrived 15 minutes before I saw it. I went to the desk to pay and told the lady I didn’t know my car was done and had waited even longer than necessary. She was not very polite and just said, well, you were paged. This was my first experience with the service department and not a good experience. i did appreciate the complimentary car wash though. Next time I will insist on an appointment and not put my phone on silent. I think customer notification could be improved. More
by DEJOHNSON22
August 05, 2021
Service adjuster was great and very polite and well trained thank you very much and the sales team is great and joe will always have my business trained thank you very much and the sales team is great and joe will always have my business More
by KONIEWICZ6467
