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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,532 Reviews

2,532 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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May 11, 2021

Great Service Great Employees Honest and caringHighly Great Service Great Employees Honest and caring Highly recommended I tell all my friends that Gordie Bouche is the place to buy a car! Just a s More

by EYEORE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter, Ben Stewart
May 12, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Boucher! We are thrilled to hear you enjoyed your experience.

May 08, 2021

Great service, very professional, they go out of thier way to satisfy the customer needs.service adviser, listens to your needs and follows up, with your needs More

by WJB.314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing!

May 07, 2021

Always are courteous and explanatory; the place is neat and clean; appreciate the coffee and crackers they provide for waiting room; appreciate the taxi service when the wait will be lengthy. More

by RWLEHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate this kind review!

May 06, 2021

They did a wonderful job. I did get the detailing that I asked for. I mentioned the normal wash like I usually say but usually comes with the whole shebang. More

by ANDYSNOW53545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Seichter
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review!

May 10, 2021 -

ANDYSNOW53545 responded

I am sorry but that should have said I didn't get the detailing I asked for. The auto correct must have changed it. It would have been nice to get the normal customer service.

May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the update, Andy. Please reach out to our Service Manager, Sean Tompkins, 608-754-5511 so we can discuss your recent detailing issue with you.

May 04, 2021

Always a pleasure to do business with, both before, during, and after sale. The detail and service department has very good service and followup. Highly recommended! More

by Platinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the awesome review and recommendation!

April 30, 2021

Great service! I picked out my appointment time online, drove to the door and was greeted by Tim. He took my truck in for an oil change and new wipers while my 3 year old daughter and I waited in the waiti More

by AWERHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank You Very much for your feed back, We are Grateful for your business.

April 28, 2021

All personnel I dealt with were very courteous, helpful and extremely professional. A joy to do business with. I'll definitely be back. Keep up the outstanding work! More

by LARRY97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart, Ryan Jones
May 03, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review, Larry!

April 26, 2021

had to bring my 2020 F 150 truck back to dealership after an oil change due to oil dripping from the bottom of my truck. More

by CLWILLIAMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very sorry you had a negative experience with us. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 if you would like to discuss this further.

April 26, 2021

Great service! No complaints! Elisha is the best, talked about bring a foreign car in for service in the future. I was told I could even purchase the parts myself and they would do the service, wow, that is More

by kramerjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review!

April 23, 2021

Got me in quickly for my service and completed what I asked for in a very timely manner! My only hiccup was I wasn’t asked what oil I wanted for the oil change it’s as much my fault by not clarifying wha More

by jetdoc1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Apr 24, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing!

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