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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,561 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,561 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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June 20, 2020
Vehicle has been to Boucher 3 separate times for same issue (leaf springs) and is still not fixed. Set up 4th appointment, no loaner truck available. issue (leaf springs) and is still not fixed. Set up 4th appointment, no loaner truck available. More
by TROY30
Verified CustomerEmployees Worked With
Randy Seichter
June 20, 2020
The price of the repair was expensive and the lack updating wasn’t there , unless I had to find her and ask her about the status of my vehicle since I needed to get to work despite the repair updating wasn’t there , unless I had to find her and ask her about the status of my vehicle since I needed to get to work despite the repair More
by RLong316
Employees Worked With
June 17, 2020
Oil Change Although I scheduled an oil change, the service is always much more than just that. It consists of the oil change plus servicing all fluid levels, t Although I scheduled an oil change, the service is always much more than just that. It consists of the oil change plus servicing all fluid levels, tire rotation, checking for any re call items, and is always topped off with a great wash job!! More
by Gerry
Employees Worked With
June 17, 2020
Oil Change Took the vehicle in for an oil change and a concern of oil under the vehicle. They changed the oil and inspected for a leak. Discovered 2 possible s Took the vehicle in for an oil change and a concern of oil under the vehicle. They changed the oil and inspected for a leak. Discovered 2 possible sources at no charge to me. More
by KPTZK
Employees Worked With
Randy Seichter
June 17, 2020
Great attention to customer's needs! You don't have to worry about whether work is completely done. The service department always pays attention to detail and care of one's vehicle. The You don't have to worry about whether work is completely done. The service department always pays attention to detail and care of one's vehicle. The offering of a courtesy car wash is a nice touch. I had a couple of scratches in our CX-5 and Scott Dagenhart got a touch up paint marker and covered up the scratches. How nice is that! More
by KHAUGOM
June 11, 2020
Thanks for the fast and courteous service as usual and for taking the time to even wash my vehicle! Fantastic! Thanks again definitely would recommend for taking the time to even wash my vehicle! Fantastic! Thanks again definitely would recommend More
by Internet User
Employees Worked With
June 11, 2020
Great Service Service Department handled all my service needs! Bought new tires and had them mounted and balanced in the service Dept. Vehicle was ready on time and Service Department handled all my service needs! Bought new tires and had them mounted and balanced in the service Dept. Vehicle was ready on time and ready to go when I got there! More
by Dave10
June 10, 2020
great service I had an oil change and they were very quick and efficient. Always have good service there. That's why I continue to buy a Ford there. This is my se I had an oil change and they were very quick and efficient. Always have good service there. That's why I continue to buy a Ford there. This is my second Ford Focus. More
by VONDRASEK
Employees Worked With
June 09, 2020
Tim Lewis recommended that I order weather tech floor mats for my explorer, they came within days and he installed them. Fantastic service and knowledgeable service representative. mats for my explorer, they came within days and he installed them. Fantastic service and knowledgeable service representative. More
by BMCWIFE23
Employees Worked With
June 05, 2020
very very good! dave in sales has been very helpful to me-getting me used to my new car.I am 79 years old.I needed help with the tech. thanks dave.everyone was very n dave in sales has been very helpful to me-getting me used to my new car.I am 79 years old.I needed help with the tech. thanks dave.everyone was very nice and helpful. Ron Fosdal More
by fosdal
Employees Worked With
