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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,421 Reviews

2,421 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 21, 2020

Service has always been very good. The service was complete and thorough, My questions were answered and everything was done quickly. The service representative was very courteous and More

by CKURLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the service reps, but they were polite and thorough.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Here at Boucher, we work to be transparent as possible during service visits, so it is great to hear you experienced just that!

January 21, 2020

Great service experience contrary to the previous visit. Ben is awesome, detail oriented and explains things very well. Will return for further service just because of Ben’s work ethic. Give him a raise alr More

by akmamsaleem
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We look forward to your next visit! Thank you for sharing!

January 21, 2020

sales and service has always been a plus here I have bought 2 new vehicle here and Joe Z. was very enjoyable and informative to deal with. Elisha was very thorough and let me know about the recall More

by KLBIGELOW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your continued business and loyalty! Thank you for the feedback.

January 21, 2020

I am always treated with exceptional Customer Service. Elisha is a valuable employee. She is very knowledgeable and you leave with a great customer experience. More

by DMEYER1005
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy you have continuous positive experiences with Elisha and the Service Team here at Boucher! We look forward to your next visit!

January 20, 2020

**Outstanding Service** Gordie Boucher works to please it's customers. This is a company that listens to it's consumers from diagnosing a problem to providing a repair. The More

by angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Seichter, Ben Stewart
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We really appreciate all your kind words, Angela! We are thrilled to hear you have had countless positive experiences with us! Please reach out to us if there is anything else we can help you with.

January 20, 2020

Excellent! Most folks would like to comment with 25 word but do not have the time. Do away with this part of the survey. Most folks will walk away if this sec More

by TR_KOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your review about our business. We appreciate it!

January 20, 2020

The service is always excellent. I have been getting work done for years and am always satisfied. Will be back soon as I need front breaks. Not sure if Elisha waited on me but was waited on by a femal More

by GENEOBRIEN
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your kind words about our dealership, Gene!

January 19, 2020

Service Great staff, great service, decent price. The staff is always friendly. Nice waiting area while the vehicle is getting serviced, or friendly drivers More

by GOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

At Boucher, we do everything we can to provide quality service at a reasonable price!

January 18, 2020

Dealership and service Personnel are always very friendly and efficient. They did a oil change and tire rotation wash the car and wiped it off and give me a ride. Everything was done perfectly and quickly More

by hobo
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel Reyes
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad we were able to meet your expectations and provide you with quality service!

January 17, 2020

Got right in and Ben was there to help me. He was very Got right in and Ben was there to help me. He was very friendly and considerate and talked me through the process. The process took about two hours More

by MUENCH45
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 17, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad Ben was able to make your visit a positive one!

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