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Gordie Boucher Ford Lincoln of Janesville - Service Center
Janesville, WI
2,559 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,559 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center
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Verified Customer
April 09, 2020
Great dealership! Always friendly, helpful, courteous and thorough! I will always come to this dealership! Joe Waren is my salesman I use everytime!!! Thanks again all of you! thorough! I will always come to this dealership! Joe Waren is my salesman I use everytime!!! Thanks again all of you! More
by MAGCAP
April 08, 2020
service was excellent - only wierd thing is that the antenna was taken off the car and placed on the passenger seat. I will reinstall it. was excellent - only wierd thing is that the antenna was taken off the car and placed on the passenger seat. I will reinstall it. More
by MRUMPF
Employees Worked With
John Slack, Mike Hedden, Tom Bordner, Jake Eldred, Same Hedden
April 07, 2020
Tune Up As always great service from Elisha, got my Edge in right away and took care of the issues. Tech very courteous and polite. Explanation on service w As always great service from Elisha, got my Edge in right away and took care of the issues. Tech very courteous and polite. Explanation on service well communicated. Gordie always does everything they can to take care of me and my family. More
by HOMETOWNEXTERIORS.WI
April 06, 2020
Customer Service Like No Other Elisha is an MVP!!! We're from the Chicago suburbs and while we were in Janesville for a youth sports tournament, our Expedition became undrivable. Th Elisha is an MVP!!! We're from the Chicago suburbs and while we were in Janesville for a youth sports tournament, our Expedition became undrivable. This happened over a weekend and I had no idea what we were going to do. Thank God for Boucher Ford and Elisha! Through their care line, she got in touch with me right away, EVEN ON A SUNDAY! Long story short, the engine needed to be replaced and Elisha did all the leg work and negotiations with our warranty company to make it as painless as possible. I couldn't imagine having gone through this without the care and attention that Elisha and the crew at Boucher Ford provided. Thank you all so very much! More
by Mike
Employees Worked With
April 06, 2020
Great service and friendly folks I have had nothing but great experience every time I visit Gordie Boucher service center. The service is always on-time and completed without lots of I have had nothing but great experience every time I visit Gordie Boucher service center. The service is always on-time and completed without lots of add-ons to upsell, just honest communication on the state of the vehicle. Much appreciated! More
by Lisa B
Employees Worked With
Ben Stewart
April 05, 2020
Service Work The team (staff) there at Gordie Boucher Ford has always been there for us. It doesn't matter what we have needed. They have always treated us as fam The team (staff) there at Gordie Boucher Ford has always been there for us. It doesn't matter what we have needed. They have always treated us as family. Most of them we know by name and they know me by name. It's like seeing one BIG Family. I've been in their shoes before so I know what it can be like. I have NEVER seen anyone that has been treated unfairly in all my visits. I stop by now and then just to say Hi because the way I'm treated. Everyone been great to my entire family. For that reason alone I don't go anywhere else for my auto needs. If it's service or time to replace my auto they're to ones I chose to go see. I would like to Welcome new members of the staff that I haven't met yet. Thanks To All of You Terry Meade More
by MEADE
Employees Worked With
Other Employees :
Randy Seichter, Ben Stewart
April 01, 2020
Truck in for service As always, Elisha was amazing to work with, and my truck was done and looked great in perfect time. I always get great service from them!! Thank you As always, Elisha was amazing to work with, and my truck was done and looked great in perfect time. I always get great service from them!! Thank you!! :) More
by DONNA.GEORGESON
Employees Worked With
March 31, 2020
Always honest and helpful They always go the extra mile to answer questions and find ways to save me money while keeping my car safe to drive and well-maintained. They always go the extra mile to answer questions and find ways to save me money while keeping my car safe to drive and well-maintained. More
by Pam
March 31, 2020
Excellent service experience. Brought my Mustang in for an oil change and the service department noticed my front tires were bad. Ben Stewart recommended tire options and were rep Brought my Mustang in for an oil change and the service department noticed my front tires were bad. Ben Stewart recommended tire options and were replaced in a timely manor. Ben also took care of the manufacturer rebate form. More
by DSCHANTZ
Employees Worked With
Ben Stewart
