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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,660 Reviews

2,660 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 23, 2020

We had a great visit to Gordie Boucher yesterday. Ben our service rep was the best. Explained everything and took his time with us. Very pleasant to deal with. We try to go to him every time we are there More

by sgthotdog1
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you had a positive experience working with Ben at our dealership!

January 23, 2020

Excellent service department. My family has been taking our vehicles here for some time now. They might be a little on the expensive side compared to a smaller shop, but that's to be expected from a dealer More

by NICKOLASBELTZ
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear you appreciate the service Boucher prides itself on, Nickolas!

January 22, 2020

Got the job done. Tim was a great guy to deal with, he checked my car in and got me on my way. He was very knowledgeable about the recall. More

by AUDRA_RIDDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad Tim was able to make your experience a great one, Audra!

January 22, 2020

Great service We are very happy to be able to have THE WORKS oil change and tire rotation combined with the cord replacement for the block heater recall completed a More

by MLBERGSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the nameless mechanics that preform the work in the back!!
Jan 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Michael, thank you for sharing! We appreciate your recommendation for both Boucher Sales and Service!

January 22, 2020

Great dealership, from sales to service they truly have the complete team package. I would not hesitate to call when in the market of a vehicle or service needs. More

by JVOSS007
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

It's gratifying to hear you have had continued success and happiness with Boucher sales and service!

January 22, 2020

Always super service Service was fantastic and Elisha is always on top of everything!!! Everyone is always great to work with and you know your vehicle will be done and g More

by DONNA.GEORGESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this awesome review, Donna!

January 22, 2020

Good service I have always received very consistent services here. Elisha, my service writer, communicates when my car was ready quickly and efficiently. They ev More

by sjw.mad608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear Elisha was informative during your service visit with us!

January 21, 2020

Gordie Boucher is # 1 in my book! Excellent service - quick response to my questions - prompt appointment - in and out in good time - polite and helpful service reps - very satisfied More

by EBELINGTIM48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your kind words about our dealership!

January 21, 2020

Great Service! I have used Gordie Boucher Mazda for my car service since buying my car there and the value and service are both fantastic. Nice job. More

by MFORSTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled to hear you have had continued success with both our Sales and Service Departments!

January 21, 2020

Service has always been very good. The service was complete and thorough, My questions were answered and everything was done quickly. The service representative was very courteous and More

by CKURLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the service reps, but they were polite and thorough.
Jan 22, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Here at Boucher, we work to be transparent as possible during service visits, so it is great to hear you experienced just that!

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