Back

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,517 Reviews

2,517 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
February 22, 2025

The service and sales staff were very accommodating and helpful. I appreciated their expertise and experience in helping me purchase my vehicle More

by HERBIE1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Herbie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Good communication on status, and when the car was going to take longer than expected to get back a loaner was provided. More

by kclifton5018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Kyle
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Everyone was so friendly and so helpful! From the very first phone call we felt like we made the best choice buying a car through this dealer. We would definitely recommend to all our family More

by Ruper6126
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Ruper, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Very hood salesman nice to deal with and was very hood at selling us the vehicle More

by LARRYMEEKS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Larry, Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

February 22, 2025

All were friendly and respectful. I felt comfortable and well taken care of.. Samantha took time explaining the truck features when I first picked it up and when I returned with que More

by APRILANN1000
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

April, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Not good. I was told cleaning road salt from under car fixed problem. I drove for less than 30 seconds and could still hear the suspension noise. Charged $2 More

by bobfeggestad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Snow
Feb 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Bob, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Joe Zipperer worked hard to find our requirements on a FORD F150…color, trim package, options. More

by Truck Man
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

We really like working with Dakota. He is very knowledgeable and seems genuinely concerned about our vehicles. More

by DANANDSHIRLEY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Dan and Shirley, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dakota here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Didn't know they had Valet so it made it so I didn't have to go there myself and they service took less time than scheduled to help save me money and it was nice that they would fix it for me but I'll look e More

by BetaRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

February 22, 2025

Dealership is always very thorough and takes good care of my truck. I will continue to bring back. More

by fordchristopherx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Christopher, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

...
37
...