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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,412 Reviews

2,412 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 23, 2024

Tim has always been wonderful to work with. I was able to get in quickly and the problem was also diagnosed and fixed in a very reasonable amount of time. I would highly recommend this dealersh More

by leahmungovan
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Leah, we are glad that Tim was able to provide you with such a great experience! Thanks again for the recommendation, and have an amazing day!

January 23, 2024

You are greeted as soon as you arrive and service is always great. Tim provides updates while I wait. Just all around great service experience. More

by FRANKLAUD
Recommend Dealer
Yes
Employees Worked With
Service Manager - Tim Lewis
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Frank, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 23, 2024

Exceptional as always I was treated with kindness and respect and they worked so hard for me! And there was someone named Shaun who called me when I expressed interest in the vehicle I was interested in More

by RBOTBO
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer and Phil Zoul(?)
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if we can ever help you in the future.

January 23, 2024

It was good. They always treated me good. I was always treated with respect by the staff. More

by DUANEMILLARD63
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2024

Great experience! Got a loaner car right away and had our car back in 2 days. More

by Cody.osborne1990
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Cody, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

January 23, 2024

I came in with needing help with my tire and the guys took care of the issue fast and friendly service! So much better then the dealership I bought my vehicle at. More

by Michellesanders112476
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Michelle, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 23, 2024

From the service Manager, service rep to the service techs, everyone was very knowledgeable, patient with me and great to work with. I suggest Gordie as a trustworthy, knowledgeable and great place to t More

by deuceslatter
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Jan 24, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

January 22, 2024

Excellent service very clean very efficiently love my new vehicle very professional would recommend to anyone wanting a car great job More

by dniblock52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

January 20, 2024

Ronald Blum was very cooperative. Answered all my questions and would give him a five star rating More

by Morguemanager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we're so glad you enjoyed working with Ronald! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

January 20, 2024

Good customer service. Didn’t have to wait very long to get my car serviced. More

by ABIGAIL2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Jan 22, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

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