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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

July 11, 2022

I had my 2020 Ford Escape in for warranty work. Everything was done professionally and on time. More

by AWEDEMAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for recommending us and taking the time to write this awesome review!

July 08, 2022

Had the works package, it took 1 and half hours. They also said my lug nuts were defective and should of been a recall. More

by GRILLING4FUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall her name
Aug 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for taking the time to leave us a review. Please respond with your name and contact information so we can further discuss your visit with us. Our Service Manager, Joe Hohmann, can be reached at 262-338-3379. Take care.

Aug 31, 2022 -

GRILLING4FUN responded

Jim Walker 262-442-0774

July 08, 2022

Did everything they could to resolve mix up with appointments. Very friendly and helpful in getting it all fixed. More

by rmdins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your review! We’ll make note of your feedback for future services!

July 08, 2022

Thanks to the professionalism and friendliness of the staff, it is always a great experience at GB West Bend More

by WQT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We put customer experience and satisfaction as our priority, and this review reaffirms the hard work we do every day!

July 07, 2022

Ridiculously expensive for brakepads and labor. We will not be returning for service of any kind. More

by LITTLEBEARWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Heyse
Jul 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review. All of our labor and factory parts are priced fairly and competitively. Please let us know if you have any more questions, 262-338-3379.

July 07, 2022

I have $19,000 miles on my 2019 MKC. I bought it with approximately 6,000 on it. I had two oil changes and tire rotation done at 5,000 intervals. At 19,000 miles I am told my tires ar More

by DFOCHS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to leave us a review. We appreciate you taking the time to speak with our Service Manager. Please let us know if there is anything we can do for you in the future. Take care.

Aug 31, 2022 -

DFOCHS responded

I will only have my warranty work done there, nothing else.

July 06, 2022

Very informative any questions I had were answered no pressure I felt relaxed n they keep me informed on future problems or scheduling More

by TOMTHETREEMAN60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re so happy your visit at Boucher went smoothly!

July 03, 2022

Very happy with the service and customer care I would definitely buy again from the dealership More

by AVIFATTAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Obermeier
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for leaving us such a wonderful review!

July 02, 2022

I was a new customer hoping to have my fleet of trucks services by Gordie. The 1st oil change I had, the tech didn't tighten the oil filter and when I got home oil was leaking all over my concrete drivewa More

by Ben_077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Zieja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Ben- thank you for taking the time to leave us a review. We appreciate you speaking about this with our Service Manager. Please reach out if there is anything we can do for you in the future. Take care.

June 30, 2022

Brought car in for noise in front wheel. they diagnosed and discovered a rock had got into the brake/wheel area. fixed for no charge. More

by JUSTIN.CURLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy to hear you had a positive experience with our team!

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