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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,412 reviews
April 06, 2022
Excellent customer service knowledgeable staff and our salesman Mike N. made sure all of our questions were answered salesman Mike N. made sure all of our questions were answered More
by ROZANNE.BUTZLAFF
Verified Customer
April 01, 2022
Easy to do just drive in tell them what you want and sit in the waiting room. The hard part is getting an appointment. in the waiting room. The hard part is getting an appointment. More
by HARRIETKOSKOVICH
Employees Worked With
March 29, 2022
Very friendly - answered all of our questions and gave us an update on what our vehicle might need. an update on what our vehicle might need. More
by WEISHAUS1284
March 29, 2022
Didn’t address one of the problems. This was a follow up from the week before. Time spent without a vehicle was too long. I scheduled a 7AM appt so I would be first in and hopefully fir This was a follow up from the week before. Time spent without a vehicle was too long. I scheduled a 7AM appt so I would be first in and hopefully first out. I didn’t realize that wasn’t how it worked. More
by Mwjr
March 28, 2022
Were able to get me in fairly quick. Did Provide a fast and friendly service. Did Provide a fast and friendly service. More
by TPETERS2
Employees Worked With
March 24, 2022
Has an appt. 3/22/2022 at 3pm for an oil change (No tire rotation or wash) . Got there on time. The people who first took care of me at first were very profession 3/22/2022 at 3pm for an oil change (No tire rotation or wash) . Got there on time. The people who first took care of me at first were very professional especially Angela. After sitting in the waiting room for over an hour for a simple oil change I started getting somewhat frustrated. Angela was very nice understanding to me but basically it was out of her control. After waiting over hour and a half and having one gentleman come in at almost a half hour after me and getting the Works done on his Vehicle and leave well before me I was getting upset. I realize Stuff happens but it would have been appreciated if someone with authority would have come to me and talked to me about why this situation. I want to do more business with your Dealership and maybe this was a fluke but this was not a very good first impression So I will say Yes on recommending service. I do give Angela 5 stars. Thanks Nick Schrimpf More
by Nicks4m
Employees Worked With
Angie Heyse
