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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

March 14, 2022

Barbara was great! !!! she made sure I got a piece temporary fixed on my car More

by MCGOWANSHONTE
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again!

March 13, 2022

Nick in sales was awesome. Knowledgeable and always tried to help even after the sale. Lea in finance was terrible. Very hard to communicate with. Missed several appointments. More

by MICHAEL.VOSS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to let us know about your experience. We're sorry for any frustrations we may have caused you. Reviews such as yours help us determine what can be worked on here at the dealership. Please don't hesitate to contact our GM Chris Flynn at 262-338-3379 to discuss the matter further. Thank you for reaching out!

March 12, 2022

Very courteous service writer. Mechanical technician was very thorough and respectful of my vehicle. Very surprising that there was no residue from a change of so many fluids. Than More

by jbaasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Thomas
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 stars!

March 10, 2022

Very accommodating and courteous with any questions I had regarding my vehicle and it’s service needs More

by Sledheads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review!

March 10, 2022

The process was very quick and easy to go through. They were very helpful and informative. More

by Jlaub148
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words!

March 09, 2022

Good service for oil change and they looked into the issue I was having I don't feel that was totally explained to me and wanted to sell me something else. I know that they want to be pro active but p More

by REISIGSRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5 star review! We are thrilled to hear we met all of your expectations!

March 09, 2022

I had a very good experience with Gordie Boucher Ford Lincoln dealership . I will return for future service. More

by dennis.tuyls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse, Barb Sauer
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

thank you for the 5 stars!

March 07, 2022

I like bringing my vehicle here. The only problem is that scheduling is normally over a week out, and I put on a lot of miles so it's difficult to time regular oil changes with their More

by mhansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback! We apologize for the delay in availability; please reach out to our service department at 262-338-3379 if you need any assistance scheduling your next visit with us!

March 07, 2022

Bought a used car got it home a. warning light came on and ac didn't work. You know the ac don't work if you hit the button and the compressor doesn't kick on.which makes me smarter t More

by CHEFDEATH65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. Please reach out to our service manager directly at 262-338-3379 so we can address your concerns. Please don't hesitate to contact us if there's anything else we can help you with!

March 07, 2022

John was such a pleasure to work with when I brought my vehicle in for service. The customer service was excellent! More

by MichelleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your positive feedback! We hope to be of service to you again!

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