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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,412 reviews
Verified Customer
February 07, 2022
Excellent and courteous service. John was very helpful and explained what was completed. Vehicle service was done in an extremely timely fashion. and explained what was completed. Vehicle service was done in an extremely timely fashion. More
by john p
Employees Worked With
February 06, 2022
Went in for oil change and tire rotation. Waited for my vehicle, usually waited 45 minutes to an hour. This time I waited 2 hours. They told me I need both front and rear brakes and roters, Gant me a quote vehicle, usually waited 45 minutes to an hour. This time I waited 2 hours. They told me I need both front and rear brakes and roters, Gant me a quote of over $900.00. Took it else where, they told me I didn't need brakes or roters. I had purchased all parts that I now had to return, plus pay the person to take brakes apart, just to put back together. Also was told that my locking lugnuts were able to untighten by hand. This is not the first issue I've had here. I'm very dissapointed and wasted my time and money. It could have been worse, had my tires fell off. Compensation would be nice This time More
by LUSNOSHA
February 04, 2022
Leased a new Ford Edge our salesman was Luke Alva the process went very smooth. He answered all are questions and walked us through all the vehicle systems. Also had the car cleaned thanks Wayne L. process went very smooth. He answered all are questions and walked us through all the vehicle systems. Also had the car cleaned thanks Wayne L. More
by waybin
Employees Worked With
Luke Alva
February 02, 2022
Working with Eugene Sanchez was the best experience I’ve ever had buying a vehicle. He was helpful, funny, pleasant & very accommodating. I would highly recommend him to anyone looking for a vehicle. I also ever had buying a vehicle. He was helpful, funny, pleasant & very accommodating. I would highly recommend him to anyone looking for a vehicle. I also appreciated that they did not pick apart our trade in vehicle. No hassle- it was great! More
by Tracey.1063
Employees Worked With
February 01, 2022
Routine oil change and tire rotation. Was great prompt service. Car wash was broken but a free car wash is a perk not to be expected so I won’t dock points for that service. Car wash was broken but a free car wash is a perk not to be expected so I won’t dock points for that More
by JULIERUEGE
Employees Worked With
February 01, 2022
Good interaction with the Gordie Boucher Service staff. With the length of the Ford repair, I was happy that they found us a loaner...that went a long way for us. With the length of the Ford repair, I was happy that they found us a loaner...that went a long way for us. More
by DEAN.SABEL
Employees Worked With
Angie Heyse
January 31, 2022
Richard was great to work with answered all my questions and helped to get the best buy for my trade .My wife and I love our new car Thank You and helped to get the best buy for my trade .My wife and I love our new car Thank You More
by leonardmcginnis164
