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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,389 reviews
August 30, 2021
I had a great experience with Gordy Boucher in west bend wis. They found an off lot car for me in my price and mileage range and brought it to their lot. It was exactly what we wanted wis. They found an off lot car for me in my price and mileage range and brought it to their lot. It was exactly what we wanted More
by KEVPEGK
Verified Customer
August 30, 2021
John was awesome! I couldn't imagine a more pleasant experience. The service was complete in a timely manner and every effort was given to insure my satisfaction. experience. The service was complete in a timely manner and every effort was given to insure my satisfaction. More
by mdmclemore
Employees Worked With
August 27, 2021
Tech did not remove trash (steering wheel cover, seat cover and floor cover) from vehicle upon completion. Neal was great to work with, no issues. cover and floor cover) from vehicle upon completion. Neal was great to work with, no issues. More
by Ben Dover
Employees Worked With
Neal Crass
August 26, 2021
Great service. Nice waiting area. Friendly staff easy to make appointment. Will offer a ride home if wanted. Great idea with point earning and easy to use if wanted make appointment. Will offer a ride home if wanted. Great idea with point earning and easy to use if wanted More
by HERPAT60
Employees Worked With
August 25, 2021
Joey was very knowledgeable about the vehicles and he took the time to find the perfect one for my family. I highly recommend seeing Joey for all your vehicle needs took the time to find the perfect one for my family. I highly recommend seeing Joey for all your vehicle needs More
by Jessi S
Employees Worked With
Joey Brasted
August 25, 2021
The Lincoln I purchased last year was in for service again for the fifth or sixth time! I've only put 5000 miles on it. Gordie Boucher has spent more time with the car then me. I get it back from it' again for the fifth or sixth time! I've only put 5000 miles on it. Gordie Boucher has spent more time with the car then me. I get it back from it's previous visit and notice the roof trim has a factory defect and the hood is full of chips on the top(not in the front like rocks would do on the highway). Service rep calls me and says car is out of factory warranty now even though I purchased it less than a year earlier and tells me I need to use the aftermarket warranty to cover the roof trim and pay the deductible! Okay doesn't seem fair or honest but I paid it. Then I waited about a week with no rental to use, When I get it back the hood chips where not addressed at all! Foolishly thinking this was a one time bad experience I leave my Wifes car for an oil change on a Friday morning only to have them lose it and not get it back to me until the following Tuesday after several calls to find out where it was. 2 stars is generous! Don't you think? More
by info91
Employees Worked With
Neal Crass, Angie Heyse
August 25, 2021
August 24, 2021
Everything was great from the time I came in till the time I left and they washed the car too thanks for the great service time I left and they washed the car too thanks for the great service More
by RLBCLB
Employees Worked With
August 22, 2021
Brought my 2016 Ford Escape in on August 21 because the front impact sensor light was on. I was told this was not covered under my extended warranty. I then had to pay $$171.65 to find out it had to be re front impact sensor light was on. I was told this was not covered under my extended warranty. I then had to pay $$171.65 to find out it had to be replaced and another $324.43 to get this replaced. I will never get another extended warranty. I also had some issues with the under engine shield coming off. I may consider other models besides Ford for my next new vehicle. More
by HPLEINBECK
Employees Worked With
