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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,412 reviews
August 13, 2021
Joe reached out to me to clear up a misunderstanding which was much appreciated. I look forward to bringing my vehicle back in the future. which was much appreciated. I look forward to bringing my vehicle back in the future. More
by LIMABE
Verified CustomerEmployees Worked With
August 12, 2021
Service was what I would expect from the dealer. The folks I dealt with were friendly and courteous. The car was serviced in a reasonable amount of time. folks I dealt with were friendly and courteous. The car was serviced in a reasonable amount of time. More
by BRABYD
Employees Worked With
August 12, 2021
I was treated extremely well from the service dept. John communicated all phases of my needed service and followed up on a few requests that I made. communicated all phases of my needed service and followed up on a few requests that I made. More
by MIKE
Employees Worked With
August 12, 2021
Extremely pleased with the Boucher staff and service. I have been coming to Gordie Boucher since I moved to West Bend from Milwaukee. Total Satisfaction. have been coming to Gordie Boucher since I moved to West Bend from Milwaukee. Total Satisfaction. More
by MOKEEFE1948
Employees Worked With
August 10, 2021
Went for a car, left with a car. I know nothing about automobiles and my uncle facilitated the purchase, so this review likely isn't very helpful. The car gets me where I need to go and I hope to use it automobiles and my uncle facilitated the purchase, so this review likely isn't very helpful. The car gets me where I need to go and I hope to use it for the next decade or more. More
by inboxoverload
Employees Worked With
August 09, 2021
Did not oversell what needed to be done. Service was good. They did miss an issue but made it right when it was pointed out. The only improvement area would more communication. I had to call dealership good. They did miss an issue but made it right when it was pointed out. The only improvement area would more communication. I had to call dealership to get updates and it seemed internal communication was limited. I'm guessing it was due to the amount of work and short staff. Even with that, it was not a big problem. My vehicle was fixed, people were friendly, and it was cost effective! Overall, a good experience! More
by Jim Ingman
August 06, 2021
Oil change was good. Was quoted a certain amount due to amount of oil required in the car. Ended up service rep was wrong on the # of quarts of oil, so it costed more. He gave a 15% discount because of tha amount of oil required in the car. Ended up service rep was wrong on the # of quarts of oil, so it costed more. He gave a 15% discount because of that. I was happy he did that. More
by BESTS9733
Employees Worked With
August 05, 2021
they managed to get me in for service. The crew was very accommodating to a handicap person' Great professional service, and thank you very much. To bad the car I wanted to see was sold the night before. accommodating to a handicap person' Great professional service, and thank you very much. To bad the car I wanted to see was sold the night before. More
by ronaldkrentz
Employees Worked With
Ken Braun
August 05, 2021
Everything worked out very good very happy I would recommend anyone and everyone to get there car fixed at this location actually I would give them 10 stars recommend anyone and everyone to get there car fixed at this location actually I would give them 10 stars More
by SCHOBERSHAWN
Employees Worked With
Barb Sauer
August 05, 2021
Everyone helpful, competent, and polite. Appreciated very timely service and the shuttle. More words are not needed so question twenty five minimum. I was thoroughly satisfied with the service timely service and the shuttle. More words are not needed so question twenty five minimum. I was thoroughly satisfied with the service More
by FAM4PET
Employees Worked With
Do not remember names
