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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,410 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,410 reviews
July 17, 2021
Great service, answered every question I had, great to work with, highly recommended, went above and beyond to help me get in the truck I wanted, truly appreciate the service and working with Zeke! work with, highly recommended, went above and beyond to help me get in the truck I wanted, truly appreciate the service and working with Zeke! More
by jbricco
Employees Worked With
Zeke Heyse, Kayla Bell
July 16, 2021
Appointment was at 9AM, I was driving out at 10:15 with new brakes. Efficient and all are very plesant and helpful. What else can be said about great service? new brakes. Efficient and all are very plesant and helpful. What else can be said about great service? More
by tankcommander
Verified CustomerEmployees Worked With
Neal Crass, Barb Sauer
July 16, 2021
I wrote a previous review about the service I received. The service was great but the car wash wasn’t, soap was left on car. Joe contacted me and detailed the car and removed all remnants from the dried s The service was great but the car wash wasn’t, soap was left on car. Joe contacted me and detailed the car and removed all remnants from the dried soap!!! It looks fantastic and as good as new!!! I greatly appreciate how he went above and beyond and fixed the problem. I can give them 5 stars and recommend them to anyone. Thank you for caring about your customers! Thank you for making my beautiful new car look beautiful again. Thank you Joe!!! More
by HILARYMCGUIRE
Employees Worked With
July 12, 2021
Very quick check in. The initial quote didn't match the original quote which was odd. But at this point I am expecting subpar integrity. But overall, Neal is great. original quote which was odd. But at this point I am expecting subpar integrity. But overall, Neal is great. More
by BRADENBROTH
Employees Worked With
Neal Crass
July 12, 2021
They have an awesome team. Would recommend them to anyone that needs work done on your vehicle. They always give you the best option of fixing your vehicle that needs work done on your vehicle. They always give you the best option of fixing your vehicle More
by diane16
Employees Worked With
Tom Young, Ken Braun , Barb Sauer
July 08, 2021
Always great service. Barb is friendly, easy to talk to and she always has the answers to any questions. The appointment was started on time and finished exactly when she said it would be. and she always has the answers to any questions. The appointment was started on time and finished exactly when she said it would be. More
by psholund
Employees Worked With
Barb Sauer
July 07, 2021
My sales guy Louie took care of me, but could of made sure the service department checked the truck better . I have to take it in for service after 1 week of ownership sure the service department checked the truck better . I have to take it in for service after 1 week of ownership More
by MARKUS121557
July 02, 2021
EUGENE IS ABSOLUTELY AMAZING@@@@ I LOVE THIS TRUCK AND HE IS SUCH A GREST PERSON AND SALESMAN. I WILL REFER EVEYONE I KNOW TO HIM!!!!MY WIFE CHRISTINE, THINKS HES THE 2ND Jesus! THANK YOU@!!!! IS SUCH A GREST PERSON AND SALESMAN. I WILL REFER EVEYONE I KNOW TO HIM!!!!MY WIFE CHRISTINE, THINKS HES THE 2ND Jesus! THANK YOU@!!!! More
by HORSEREED65
July 02, 2021
Went in for a recall needed for my car they broke A piece and it was never fixed and I’ve been waiting for a month and a half for a part to come in. I will never purchase or take my vehicle to Gordy Boucher and it was never fixed and I’ve been waiting for a month and a half for a part to come in. I will never purchase or take my vehicle to Gordy Boucher a West Bend again. If I could give them zero stars I would look elsewhere and be aware of shady work More
by kreismike32
Employees Worked With
John z
July 01, 2021
Satisfied with last service appt on June 29, 2021. Purchase and service provided for 4-new Michelin tires on my 2016 Escape. Thank you. Purchase and service provided for 4-new Michelin tires on my 2016 Escape. Thank you. More
by CBOKELBERG
Employees Worked With
Jake and Quentin from Service Dept
