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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,381 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,381 reviews

May 09, 2021

Very efficient. I was able to get the vehicle to suit my needs without wandering aimlessly. I have bought vehicles here since it was Royal ford and have always been treated fairly. More

by LOWELLCTENG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Kayla Bell
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

May 06, 2021

Joey the hat was a pleasure to work with. He was able to answer questions I had and the process was quick and smooth throughout. More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Aaron - thank you for sharing! We are thrilled you had a positive buying experience with Joey!

May 06, 2021

Even though the replacement of my dash took longer than originally estimated I give 5 stars because I was provided a loaner and the mechanic did an excellent job. No squeaks or rattles! More

by TPRASCH
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing!

May 06, 2021

They gave a shuttle ride - great! They called with the repairs & told me about other fixes that need to be done - great! and and and More

by RUBY2720
Recommend Dealer
Yes
Employees Worked With
Neal Crass
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing!

May 06, 2021

Put on hitch and wiring harness and did a good job. However when we got home we found that the button to lower the back seat didn’t work. More

by JLGILMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so we can figure out your seat issue.

May 06, 2021

they did a recall and a four wheel alignmet, they covered all importent areas up ,my car was clean when i got it. very happy with the sevice More

by frostybiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dasko, Angie Heyse, Joey Brasted, Kayla Bell
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

May 05, 2021

Friendly service. Knowledge sale's people. Was able to discuss payment options in a understandable way. Although options were limited due to my circumstances the people at the dealership were very profess More

by WRIVERA1774
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review!

May 05, 2021

i thought the finance was a little pushy. once i got the car home, the next day i kinda looked at it better and noticed 2 things. 1) a small dent on the drivers door, right on the pin stripping, 2)the pin s More

by brian.schewe
Recommend Dealer
Yes
Employees Worked With
Kayla Bell
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback and review, Brian. Please reach out to our General Manager, Chris Flynn, at 262-338-3379 so we can discuss your recent experience further with you.

May 03, 2021

They didn’t put the splash guard back on properly and it fell off. And didn’t wash the vehicle even though it was supposed to be a complimentary service.Otherwise service was good. Jacob (not sure of his la More

by dlfischer90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing!

May 03, 2021

Everyone was very helpful and nice. I'm happy with how fast the buying process was. I highly recommend Gordie Boucher for anyone looking for a vehicle or needing service. More

by Sarah M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate the review and recommendation, Sarah!

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