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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,407 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,407 reviews

December 07, 2020

Although it took over two weeks to get an appointment, when I did it was fast service for a tire rotation! Thanks for being friendly throughout the process! More

by ddr804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback!

December 07, 2020

This place is always friendly and takes care of what I have come in to have done within the time they give me. And when they are finished it is always explained to me in language that I can understand. More

by MCRVERKS
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-stars!

December 06, 2020

The salesperson was new and very open about this to us but she did a great job in finding what we wanted and delivered to us quickly. More

by GHABERSETZER61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheahan Thomma
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing!

December 04, 2020

Great experience from start to finish with buying a new car! Thank you for going the extra mile and dropping off my floor mats Zeke! More

by DEANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Flynn, Zeke Heyse
Dec 22, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

It was our please, Deanna!

December 02, 2020

Leaseing a new car.The sales people are very friendly and not pushy.They make you feel completely comfortable and are very knowledgeable about their products and prices More

by MAXSTANDKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Sheahan Thomma
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Max - we are happy you had a positive experience with us!

December 01, 2020

The salesman I worked with was amazing. The problems came after my purchase and them not helping when it had been less than 6 months that I had the vehicle and already had issues that they refused to fix and More

by BENTLEYSMAMA120710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Powell, Neal Crass
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. Unfortunately, we are unable to find your name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Ken Braun, at 262-338-3379. We hope to hear from you soon.

Dec 03, 2020 -

BENTLEYSMAMA120710 responded

My name is Crystal Dorn and there's nothing Ken can say to me that I haven't already tried to discuss with Neale Crass and got nowhere

December 01, 2020

The sales experience was fine but the car already has a problem. It has less than 700 miles on it and has a recall as well as the check engine light is on. Service cannot get me a loaner till next week! More

by Jdavis
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Turner
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Jdavis - we are sorry for any frustrations we have caused you. If you would like to discuss this further, please reach out to our Service Manager, Ken Braun, at 262-3338-3379.

November 28, 2020

My car is always worse when I pick it up than when I drop it off for the simplest things. Car is always left a mess, paper and plastic not removed, car is always parked far away. I take my wife’s car next do More

by jameskettner32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

James, we are sorry you had such a negative experience with us. At your earliest convenience, please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this situation further with you.

November 27, 2020

Amanda was awesome to work with, she was very knowledgeable and went the extra mile to make sure I got the truck I wanted. When I buy another vehicle no doubt I will look to Gordie Boucher and A More

by MTHEISEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Stephanie Turner
Dec 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review!

November 24, 2020

Gave me great deal on used car salesman mr love did a hreat job when lookin for cars i always seek mr love out there for help great car desletship third vehicle i bought there More

by ALLENDANNINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Braun
Nov 25, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the positive review, Allen!

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