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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,389 reviews

August 28, 2024

Super friendly, 100% customer oriented and committed to their desires in the purchase of a vehicle. They were the best out of numerous auto dealers. More

by pfbartman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Brasted
Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

August 28, 2024

They work very hard to achieve customer satisfaction. Their staff is friendly and very conscientious More

by sallts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 27, 2024

Angie 👸🏼 was awesome and service squeezed me in and everything was really quick. Thank you.! More

by Surfsuppcl0991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Aug 27, 2024 -

Surfsuppcl0991 responded

I love coming to this location and working with Angie specifically! She is extremely thorough, Communicates amazingly and is always extremely polite! Anyone would be lucky to work with her!

Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that Angie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

August 22, 2024

Pretty rad people there. Everyone was pure cash money. Sucked I had to spend so much. But good peeps regardless More

by Chletko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

August 21, 2024

Took a long time for oil change and how did he think I would know how to put that bottle in if he couldn’t do it More

by griz.wi
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

August 21, 2024

Scott has very easy to work with. He provided options and brought up some viewpoints that we did not think about prior to going to the dealership. We did spend quite a bit of time ove More

by JRETZLAFF1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Sabel, Scott Reilly
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again. Chris Flynn General Sales Manager 262-338-3379

August 21, 2024

Wayne is always pleasant and great to deal with. He will go out of his way to get what I want. More

by Laurie J
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Laurie, It's great to hear that Wayne was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

August 21, 2024

The staff is always very friendly & welcoming. All service is explained in a manner that is understandable. The waiting area is clean, great coffee & snacks. More

by LKJACOBAZZI
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

August 21, 2024

Very friendly environment. Joey was great, he worked really hard to get me into my dream car! I'm a very happy customer! More

by MARTINEZBRITTANY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Brittany, Thank you for sharing your experience with us! We're happy to hear it went well working with Joey and truly appreciate your feedback. Congratulations on your new dream car! Chris Flynn General Sales Manager 262-338-3379

August 20, 2024

Whenever we purchase a vehicle, we always go to Eugene - he has helped us out tremendously each time. He has gone above and beyond in helping us find a vehicle that suits our needs, making sure that we unde More

by TT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Doug and Tammy, Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of West Bend. It's great to hear that Eugene and our team were able to assist you and that you had such a positive experience. Chris Flynn General Sales Manager 262-338-3379

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