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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,438 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,438 reviews

April 22, 2020

service with a smile again a great experience at Gordie Boucher Ford Lincoln of West Bend. I arrive early which was no problem for the service people. Friendly service peo More

by jimdbraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing!

April 22, 2020

I was and out of state buyer for a '19 expedition limited max . Did 99% of the deal online including my trade. Drove 3 hours to get there at an agreed upon time. Deal went perfectly. Highly recommend More

by Harbcon
Recommend Dealer
Yes
Employees Worked With
Stephanie Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Stephanie Turner
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad you had an easy purchasing process! Thank you for choosing Boucher!

April 21, 2020

Always top notched service at Gordie Boucher. Knowledgeable, attentive, reliable. Ken and his service department has always outperformed any other dealership in the State of Wisconsin. More

by JOHN.VIKINGBROTHERS
Recommend Dealer
Yes
Employees Worked With
Tom Young, Ken Braun , Barb Sauer
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the great review, John!

April 21, 2020

Your tech made a couple of minor repairs the first 10 minutes. Thank you for that. But 1 hr and 30 minutes for the works package after that with no wash was excessive if you ask me! More

by GRAVYDAVE
Recommend Dealer
No
Employees Worked With
Barb Sauer
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very disappointed you were not completely satisfied with your visit. When you have the opportunity, please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further.

April 20, 2020

Review I would have liked my car dried after wash, many water spots. A couple of recommended services, not urgent. Gives me time to consider recommendati More

by SGODERSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We really appreciate your feedback. Please reach out to us if there is anything else we can do for you moving forward.

April 20, 2020

Purchased a couple vehicles from this dealership within the past few years. Sales department is ok but service department could use some help. Doesn't seem like very knowledgeable diesel mechanics. More

by JSEELEN
Recommend Dealer
No
Employees Worked With
Stephanie Turner
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. We would like to know what exactly went wrong with your visit and what we can do better. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 at your earliest convenience. We hope that you'll give us another chance in the future to make a better impression.

April 17, 2020

Very pleased with the experience. I initially contacted the online contact. I was able to have many of my questions answered. I then came in the dealership and wa More

by jbaasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Heyse, Stephanie Turner
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy you had a positive time working with Zeke at our dealership! He is a professional and caring salesperson who truly wants the best for each customer he works with. We hope you are loving your new ride!

April 17, 2020

Very friendly and helpful. Very impressed with the professionalism and willingness to do the right thing/ help find the right vehicle by all who helped us. We are very happy with our vehicle. More

by WATERNUT527
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Erik Johnson
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

It was our pleasure!

April 17, 2020

Great! Fell at ease right away! Felt great dealing with Kim and was able to raise my vehicle concerns with her regarding the squealing noise I was experiencing with it! The first a More

by bokelbergk37k
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barb Sauer
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We look forward to your next visit! Please reach out if there is anything else we can do for you!

April 16, 2020

Fantastic Service I scheduled an oil change and was greeted by wonderful service staff. I was checked in quickly. While they were doing their paperwork, they had a rep More

by DONNA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the awesome review, Donna! We are thrilled we are able to take care of all your automotive needs!

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