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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,525 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,525 reviews
November 13, 2025
I wasn't sure I wanted to stay with an explorer. So Mike showed me several different options, and spent a lot of time with me. After seeing the other options I ended up staying with the explorer and So Mike showed me several different options, and spent a lot of time with me. After seeing the other options I ended up staying with the explorer and bought a new 2026. Thank you Mike Good job. More
by RGPFEIL@charter.net
Verified Customer
November 13, 2025
Lied to, ignored and had to escalate to the department supervisor John lied to me about ordering what I needed. Even after following up twice. I reached out to the manager. Issues were resolved but I won' supervisor John lied to me about ordering what I needed. Even after following up twice. I reached out to the manager. Issues were resolved but I won't be returning there for service. I don't think my situation was taken seriously and that John understands the value of customer service. More
by Crystel
November 11, 2025
Sierra was very patient and flexible with our buying experience. She coordinated to have the vehicles onsite and ready for our visit. She was great with our girls. experience. She coordinated to have the vehicles onsite and ready for our visit. She was great with our girls. More
by Herbsterjoe
Employees Worked With
November 11, 2025
Sierra was very attentive. As a newer sales rep she did well keeping us connected with her sales and gm to find an suv to fit our requests As a newer sales rep she did well keeping us connected with her sales and gm to find an suv to fit our requests More
by AMYSH370
Employees Worked With
Sierra gill
November 09, 2025
Still need one of my tires fixed that are still leaking and the bead isn't set in that one either and the bead isn't set in that one either More
by Polanale1
November 09, 2025
John was great about communicating the reason for the “check engine” light, as well as other service needs that were identified at the time of vehicle inspection. “check engine” light, as well as other service needs that were identified at the time of vehicle inspection. More
by Mtbreger
Employees Worked With
November 09, 2025
Amanda was very professional and great to work with. She was helpful with everything and helped me effortlessly through the whole process. The car has been great. Overall a five star experience She was helpful with everything and helped me effortlessly through the whole process. The car has been great. Overall a five star experience More
by austin.fun398
Employees Worked With
Amanda
November 08, 2025
Very easy to get too. Very nice people. Mike and Richard were amazing to work with and helped the process very easy and fun! Very nice people. Mike and Richard were amazing to work with and helped the process very easy and fun! More
by Mohrtrey
November 07, 2025
Excellent service with the whole staff that I interacted with when purchasing a new truck with when purchasing a new truck More
by Krazie_kaytiecvt
