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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,587 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,587 reviews

February 11, 2026

The team at Gordie of WB are top notch. I always have great service at this facility More

by Rchi59
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 12, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s rewarding to know our team’s dedication shows through each service visit. We appreciate the five-star rating and your continued trust. We look forward to servicing your Ford again. Joe Hohmann Service Manager 262-338-3379

February 10, 2026

Mostly good. My only issue is; Technician should remove glue from old sticker off windshield. Also I didn't get a new 'next oil change' sticker installed. Althoug More

by Tgillard
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Feb 11, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback on our service department! We look forward to sharing it with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

February 07, 2026

Fast and friendly The experience was great. The service was fast and friendly. Thank you! More

by david_kieckhafer
Recommend Dealer
Yes
Feb 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for letting us know your Ford Edge service was fast and friendly. We’re glad the visit went smoothly. We look forward to assisting you with any future maintenance.

February 07, 2026

Efficient. Friendly. Precise. Fair. Highly Recommend. I came in with a recall concern and left with a sparkling clean, optimally running vehicle. Thank you! More

by tamara7
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Feb 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Jacob and our Ford service team are glad we could address your Mustang’s recall promptly and return it spotlessly clean and running at its best. We appreciate your recommendation.

February 06, 2026

Great customer service! ! Jacob was very professional and attentive Definitely will be back there for my next appointments More

by rislas1978
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Feb 07, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your kind words about Jacob’s professionalism and attentiveness during your recent Ford service are appreciated. Thank you for the five star rating. We look forward to welcoming you back for your next appointment.

February 05, 2026

Incredible staff. John went the extra mile to make sure things were done right. 5 stars ?? More

by chris.flynn
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 06, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear our service team made such a positive impact. John was glad to go the extra mile to ensure your Lincoln Navigator received the attention it deserved. We look forward to assisting you again.

February 04, 2026

Great experience Good people to work with Very competitive deal. Easy to work with Excellent More

by Kajohnson4340
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Love
Feb 05, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing a new Ford Explorer and sharing your feedback. We’re glad our team provided friendly, straightforward assistance and a competitive offer that made the process easy.

February 03, 2026

Very curious and understanding They were quick to point out the issue with my car and understand I needed to time to come up with the payment. More

by Ben_vincent68
Recommend Dealer
Yes
Employees Worked With
Nathen
Feb 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear our team was attentive in identifying the issue with your Ford Edge and gave you flexibility on scheduling payment. We’re glad you felt supported throughout the service process. Thank you for your review.

February 03, 2026

Very curious and understanding They were quick to point out the issue with my car and understand I needed to time to come up with the payment. More

by Ben_vincent68
Recommend Dealer
Yes
Employees Worked With
Nathen
Feb 04, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating. We’re glad our team was able to pinpoint the issue with your Ford Edge and work with your timeline for payment. Please reach out if there’s anything else we can help you with.

January 30, 2026

It was all great! Jacob was awesome and answered all the questions I had. Plus I give Jacob brownie points because he knows my type of music ?? More

by Luisagarcia555
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Jan 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379