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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,596 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,596 reviews

February 24, 2026

Attentive, polite, responsive Sorry, I haven't the time to say more. I give Nathan and Boucher 5 stars. Thank you. More

by Mtbreger
Recommend Dealer
Yes
Employees Worked With
Nathan Lisa
Feb 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad you found our service team attentive and polite during your recent Lincoln visit. It’s great to know we were responsive to your needs, and we appreciate your five-star rating. Let us know if we can assist you again. Joe Hohmann Service Manager 262-338-3379

February 23, 2026

Everyone was very friendly and explained any of our questions or concerns All went great More

by DEBBUCHE
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nuernberg
Feb 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted the team could address all your questions and make your purchase of the used Ford F-150 go smoothly. Thank you for sharing your experience, and we look forward to helping you again. Chris Flynn General Sales Manager 262-338-3379

February 23, 2026

It was just a lot of scheduling issues and wrong parts ordered. Every time we brought it there, they said it would be done in a day and ended up having to keep it there overnight to get things worked on t More

by sarheld1993
Recommend Dealer
No
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Feb 23, 2026 -

sarheld1993 responded

It was just a lot of scheduling issues and wrong parts ordered. Every time we brought it there, they said it would be done in a day and ended up having to keep it there overnight to get things worked on the next day. They never put the covers back on after doing the camera work. The wires were exposed when they brought it back to us.

Feb 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Hohmann Service Manager 262-338-3379

Feb 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Hohmann Service Manager 262-338-3379

February 20, 2026

It was amazing I was happy there. The environment was great. It was an overall great dealership More

by Williammckiefer
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Zarling
Feb 20, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing how welcomed you felt during your visit. We’re glad our atmosphere met your expectations. Wayne and our team appreciate your choice of Chevrolet and look forward to your next visit. Chris Flynn General Sales Manager 262-338-3379

February 19, 2026

Friendly, helpful, and they got things right. I very much appreciate efficiency and consideration for my own schedule in the buying experience. More

by ROBERTF1
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Zurakov
Feb 19, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing how our team was friendly, helpful, and attentive to your schedule during your Ford Maverick purchase. We’re glad everything was handled efficiently and correctly. We appreciate your trust and look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

February 19, 2026

Dave and Eugene were excellent. Didn't pressure me and answered all my questions. Made me feel welcomed More

by AJSTRAUB1
Recommend Dealer
Yes
Employees Worked With
Richard Love
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Love
Feb 19, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you choosing Ford and sharing your feedback. Richard and our team were pleased to answer your questions, respect your pace, and welcome you throughout. Congratulations on your new Ford and we look forward to serving you again. Chris Flynn General Sales Manager 262-338-3379

February 14, 2026

Sierra was very friendly, informative, and helpful, as we have never leased before. She found us exactly what we wanted and made the process painless. More

by swalker6710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Gill
Feb 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear Sierra guided you through your first lease and helped you find just the right Ford Escape. We’re glad the process felt effortless. Thank you for sharing your feedback. Chris Flynn General Sales Manager 262-338-3379

February 12, 2026

John is a terrific service rep and gordie boucher should be thrilled to have him. Boucher Lincoln far surpasses the service I get in the Houston area where I live. More

by larlock22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear that John provided terrific support for your Lincoln Navigator service. We’re glad our team could exceed your expectations compared to Houston. Thank you for the five-star review, and we look forward to assisting you again. Joe Hohmann Service Manager 262-338-3379

February 11, 2026

The team at Gordie of WB are top notch. I always have great service at this facility More

by Rchi59
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Feb 12, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It’s rewarding to know our team’s dedication shows through each service visit. We appreciate the five-star rating and your continued trust. We look forward to servicing your Ford again. Joe Hohmann Service Manager 262-338-3379

February 11, 2026

Welcomed in and was attended to right away. Nathan was a very personable and was very kind. Took care of my recall and showed genuine interest and respect to my vehicle. After recall was done h More

by colefrank04
Recommend Dealer
Yes
Employees Worked With
Nathan
Feb 11, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for your 5-star review. We’re pleased your Ford Utility Police Interceptor recall was handled promptly and respectfully, and that our recommended services were clearly explained. We look forward to serving you again soon. Joe Hohmann Service Manager 262-338-3379