Gordie Boucher Ford Lincoln of West Bend

No games Easy to work with. Highly recommended you see the guy with the bow tie! Upfront pricing and a friendly atmosphere. 5 stars for the whole experience Easy to work with. Highly recommended you see the guy with the bow tie! Upfront pricing and a friendly atmosphere. 5 stars for the whole experience More

Follow-Up To Review Previous Issue Angie the Service Advisor was very receptive to help resolve a previous issue my truck was having with squealing brakes when depressing the brake peda Angie the Service Advisor was very receptive to help resolve a previous issue my truck was having with squealing brakes when depressing the brake pedal softly. Unfortunately Ford Motor replacement brake components are of a lesser quality (Brake Service Tech) that the ones installed at the factory. Requesting parts at the time of service to have the same as coming from the factor would have a 300% cost increase More

In and out!! Service writer was very thorough and explained things. They explained what may need attention in the future. Only one thing... my car now smells of pa Service writer was very thorough and explained things. They explained what may need attention in the future. Only one thing... my car now smells of parts cleaning type solution. I'm not sure where it's coming from, but it's pretty strong. More

Fast and easy I was able to schedule the Works package online on a Sunday night for 11:30 the next morning. Eric Wagner and the service techs had me in and out of t I was able to schedule the Works package online on a Sunday night for 11:30 the next morning. Eric Wagner and the service techs had me in and out of there in 45 minutes. Just enough time for a Danish and a hot chocolate. More

Routine Maintenance Quick, efficient service. Always a positive experience. Just routine maintenance, oil change, tire rotation. It would be nice to have a better varie Quick, efficient service. Always a positive experience. Just routine maintenance, oil change, tire rotation. It would be nice to have a better variety of vehicles in showroom to look at while waiting. More

Too Slow With an appointment, it took over 75 minutes for the Work oil change and related services. This Needs to be done faster for me in the future With an appointment, it took over 75 minutes for the Work oil change and related services. This Needs to be done faster for me in the future More

Horrible customer service Dropped my car for an oil change at 9am told it would be ready about 10:30. Did not recieve any phone call. I called at almost 3:30pm to be told they Dropped my car for an oil change at 9am told it would be ready about 10:30. Did not recieve any phone call. I called at almost 3:30pm to be told they couldnt tell me or look into whether or not my car was done or not. More

Consistent Service Eugene and his staff worked very hard to find the exact vehicle I was looking for. While it wasn't easy, and took many attempts at dealer trades, the Eugene and his staff worked very hard to find the exact vehicle I was looking for. While it wasn't easy, and took many attempts at dealer trades, they never gave up and came through as always. More

Great Service worth the trip I was greeted when I arrived and offered coffee while my salesman Dan Powell was located. The coffee was good and the service I was provided excel I was greeted when I arrived and offered coffee while my salesman Dan Powell was located. The coffee was good and the service I was provided excellent. Dan took the time to go over all the options on my new Ford F-150. He not only explained everything but helped to set up the electronics with my phone More

Replacement of tires I have had all of my services done by Gordie Boucher and have always been very satisfied. I would recommend this dealership. They give an honest opi I have had all of my services done by Gordie Boucher and have always been very satisfied. I would recommend this dealership. They give an honest opinion about any needs. More