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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,389 reviews

September 13, 2023

They did a good job on the clock spring,but did not fix remote start, and if did scan it they would have found that the tow haul did not work. I had to reprogram Ford sync to respond the radio. More

by jmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Hohmann, Service Manager 262-338-3379

September 13, 2023

Amanda was a great resource for us on getting the exact bronco sport I wanted. She was easy to get a hold of, always quick to respond, and very informative. More

by JHARDY3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Amanda here at Gordie Boucher Ford Lincoln of West Bend. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

September 12, 2023

On time for appointment and was seen immediately. Waited and was able old it would take an hour, it only took 40 minutes. Tech saw there was a mistake in the service and corrected it immediately! Th More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Rob, thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2023

People at your dealership are very helpful and professional iat there jobs also dealership is very clean and organized. More

by RAPETERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

September 11, 2023

They went above and beyond to find the car color and type I wanted! The loan process and signing of papers was the fastest we’ve ever experienced. More

by DebO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Sep 12, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

September 09, 2023

Just an all around excellent experience from the time I walked in the front door to the Sales department all the way to the time I spent with Sandy and ultimately the new vehicle purchase with her! More

by Dale1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Robles, Moriah Parrish
Sep 10, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sandy to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 07, 2023

The people were great to work with and the process of buying was made so easy. More

by ktachick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Sep 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

September 05, 2023

The sales people are no pressure people. They assess your needs and make sure you are getting everything you need. They are friendly and helpful. More

by James Krueger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Robles
Sep 06, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, James, for your feedback on your recent visit to Gordie Boucher Ford Lincoln of West Bend. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 02, 2023

We've had our '20 Mustang in twice now and the window problem is still not fixed. More

by BAMISKIMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Zieja
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sales: Chris Flynn, General Manager 262-338-3379 Service: Joe Hohmann, Service Manager 262-338-3379

September 02, 2023

Kept us informed and educated on work being performed. Work completed on time and with high quality. More

by LYNN.KERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Lynn, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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