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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,389 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,389 reviews
April 05, 2023
Moriah and Marlee were great! My wife and I are well pleased with the work they placed into our purchase. People like this, will defiantly draw myself and others back to Boucher. My wife and I are well pleased with the work they placed into our purchase. People like this, will defiantly draw myself and others back to Boucher. The only thing that I would recommend is the decrease the wait time for working up the cost proposal. This was quite lengthy. Again, my option, I still would recommend Boucher to other people. Thank you! More
by CALLIES.DAN
Verified CustomerEmployees Worked With
Other Employees :
Marlee Algiers, Moriah Parrish
April 04, 2023
Excellent service, as usual. Angie does a great job checking in, looking for issues, helping with quotes, explaining service, etc. She really goes the extra mile to help make i Angie does a great job checking in, looking for issues, helping with quotes, explaining service, etc. She really goes the extra mile to help make it all happen smoothly. More
by mscanlan
Employees Worked With
Angie Heyse
April 03, 2023
Sales experience was 5 Star. If you're in the market for off road anything, Amanda is really experienced! It was a pleasure doing business with the sales and finance department. If you're in the market for off road anything, Amanda is really experienced! It was a pleasure doing business with the sales and finance department. Thank you More
by RBURDEN414
March 31, 2023
I appreciate the valet service, picking up and returning the vehicle when service is completed. the vehicle when service is completed. More
by KAATCH
Employees Worked With
March 31, 2023
It’s sad when I park my truck in my garage and then find oil dripped on my floor. The service people were friendly but the mechanics need to do a cleaner job before sending the vehicle home. oil dripped on my floor. The service people were friendly but the mechanics need to do a cleaner job before sending the vehicle home. More
by ACSCHMOLDT
Employees Worked With
Monica
March 31, 2023
Wasn’t happy when I arrived for service and discovered that the wrong part had been ordered. But the service manager provided a complimentary oil change and tire rotation for our inconvenience in keeping that the wrong part had been ordered. But the service manager provided a complimentary oil change and tire rotation for our inconvenience in keeping our vehicle in order to install the correct part. More
by ROEVER
March 30, 2023
Service writer was very informative. Went over everything that needed to be done and recommended for my mileage. Everyone was exceptionally courteous. They knew I would be waiting for m Went over everything that needed to be done and recommended for my mileage. Everyone was exceptionally courteous. They knew I would be waiting for my car. Love that you had complementary beverages available for those of us waiting. They told me about how long I would wait. They were very accurate. Always have a good experience here. This is not my first service done by Boucher Ford. Which is why I came back. More
by uspsshewolf
March 28, 2023
John was awesome with his assistance over the phone regarding my car. Everything turned out perfect. regarding my car. Everything turned out perfect. More
by ahennes
Employees Worked With
March 28, 2023
Great dealership just this last time had issue with getting car back needed to take several trips back into service to get car and keys. Disappointing. getting car back needed to take several trips back into service to get car and keys. Disappointing. More
by Scott
Employees Worked With
I don’t remember who I worked with.
