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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,388 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,388 reviews
January 28, 2023
Monica helped me out with a bad battery in my 2017 Ford Escape. This center got me in same day! Escape. This center got me in same day! More
by tylerrdavenport
Verified Customer
January 28, 2023
I specifically requested an oil change when I called to request service, and on the envelope at the late night key drop off, it was not completed. My rear windshield wiper was recommended to be replaced, request service, and on the envelope at the late night key drop off, it was not completed. My rear windshield wiper was recommended to be replaced, but no one could seemingly look back in the computer or consult the sticker on the inside of my windshield to recommend an oil change (despite the fact that I requested one!) More
by BECKERANNE77
January 27, 2023
They did a lot of work on the truck and they figured it out and I'm really satisfied. Thank you out and I'm really satisfied. Thank you More
by ONEOLDCRANK
January 27, 2023
I had a noise coming seemingly from the front but it seemed to be more from the drive train rather than the from engine. Trying to explain what a noise sounds like can be difficult but she asked me seve seemed to be more from the drive train rather than the from engine. Trying to explain what a noise sounds like can be difficult but she asked me several times about it and she obviously forwarded the needed info to the mechanic that they got the job done well. When she called me to inform me of the cost I was hoping it would have been a warranty covered thing and briefly mentioned that. I did some looking on the drivetrain warranty from Ford on the internet and I then called and left her a message. She looked further into it and found the bearing part number was not listed as a warranty item but she called the Ford rep and explained that I only had about 46K miles and they agreed to cover it as warranty. Thanks Angie and Ford! We will be back in the future and hope we have similar care!! More
by wama77
Employees Worked With
Angie Heyse
January 26, 2023
The dealership is clean and organized. Nice sitting area with all the necessities. Service was quick and work done was communicated effectively. Nice sitting area with all the necessities. Service was quick and work done was communicated effectively. More
by tadams09
Employees Worked With
I can’t remember
January 23, 2023
The entire staff at Gordie Boucher west bend were amazing. They are made buying my new vehicle a smooth painless process amazing. They are made buying my new vehicle a smooth painless process More
by HEYSE.SETH12
January 20, 2023
Angie was Very friendly and knowledgeable My car was done in an appropriate time frame done in an appropriate time frame More
by JUSTJANE54
January 20, 2023
Ryan Zurakov was great and extremely helpful! Highly recommend him to others. He made my process stress free and a great experience. Highly recommend him to others. He made my process stress free and a great experience. More
by ERIC.MODERSKI
January 19, 2023
Good experience not pushy went on line to find truck found and was able to get information from them before I actually went to dealership found and was able to get information from them before I actually went to dealership More
by KEITHANDLOIS
Employees Worked With
Moriah Parrish, Blake Verken
