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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,412 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,412 reviews

August 23, 2022

Friendly and didn’t pressure us! Also very easy to talk through financing. Santo was very responsive and made the purchase seamless. More

by haass.andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santo Caputa, Joey Brasted
Aug 23, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Andrew, please do not hesitate to let us know. We are always happy to help!

August 23, 2022

Had a wonderful experience with Amanda, and will continue to go back and purchase additional vehicles with her. Loved the experience. Thank you very much for all of the help and support!! More

by Jerry Hardy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jerry, and we're happy to hear that Amanda met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

August 23, 2022

Our experience at Gordie Boucher was great. They got our van fixed and ready quickly. More

by weo232000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 20, 2022

My salesperson Marlee was excellent throughout the whole process of buying my vehicle. She was very knowledgeable and helpfull with any questions I had. Im very satisfied with my purchase and the dealership More

by Shad Falk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlee Algiers, Moriah Parrish
Aug 22, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Shad, Here at Gordie Boucher Ford Lincoln of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Marlee, and it was a pleasure having you at the dealership. We appreciate your review!

August 19, 2022

Have brought vehicles in for service there decided to buy a new truck from them overall pretty good I know some of the ordering process and wait time was not their fault it was on fords end More

by AARON.SCHULTZ.2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Aaron! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gordie Boucher Ford Lincoln of West Bend!

August 19, 2022

Always a pleasure to deal with Kayla Bell and so happy with our second purchase from Ford More

by CHRISTINAARROWSMITHFISCHER30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Flynn, Joey Brasted, Kayla Bell
Aug 22, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Christina, Thank you so much for choosing Gordie Boucher Ford Lincoln of West Bend! Congrats on your new purchase, and let us know if Kayla can be of any more assistance!

August 19, 2022

Santo Capputa was my salesman. He did a great job explaining everything, finding the best deal available, at that time. He also helped to get the Ford Pass and blue tooth set up. E More

by KEVINDTAYLOR96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santo Caputa, Kayla Bell
Aug 22, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Kevin, Thank you so much for your kind words for Santo, and for taking the time to leave us this wonderful feedback!

August 18, 2022

You failed to reset my oil service message. How hard is that? I did so in roughly 30 seconds. Is this Valvoline or a dealership? This makes me question if your techs read the service bullet More

by PHILLEPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Heyse
Aug 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please give us a call to discuss further. Thank you! Joe Hohmann, Service Manager 262-338-3379

August 18, 2022

Service Department Manager did an outstanding job getting my 2015 Kia Sarento LX fixed and running again. I was given a rental while Kia was being fixed. I would highly recommend the Service Department at Go More

by tazmaniantrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

August 18, 2022

The service was great I came in for an oil change and they told me that the recall part was there and they could put it on so I had that done and I didn’t have to come back More

by eileenn8
Recommend Dealer
Yes
Employees Worked With
Do not know the woman’s name
Aug 19, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Eileen, thank you for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

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