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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,389 Reviews
Call Service Center (262) 346-9894

1,389 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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September 05, 2024

The dealership was clean and cool on a hot day, and the salespeople were extremely helpful especially Michael Nuernberg. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Weathers
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Sep 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 31, 2024

Service writer was great at keeping me updated on what’s going on. And it seems that the mechanic that was working and doing the repair kept my vehicle clean and seems to be running great. More

by ES202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
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Aug 31, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

August 29, 2024

The service was quick. Thank you. Will definitely be continuing our service at this location. More

by Tattoodwinesnob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. Tyler and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

August 28, 2024

Service has been improving. Last 2 times I dropped off my vehicle and was done before the estimated time given for repairs. More

by jamieandbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Jamie and Bri! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 28, 2024

They work very hard to achieve customer satisfaction. Their staff is friendly and very conscientious More

by sallts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
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Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 27, 2024

Angie 👸🏼 was awesome and service squeezed me in and everything was really quick. Thank you.! More

by Surfsuppcl0991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
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Aug 27, 2024 -

Surfsuppcl0991 responded

I love coming to this location and working with Angie specifically! She is extremely thorough, Communicates amazingly and is always extremely polite! Anyone would be lucky to work with her!

Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that Angie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

August 22, 2024

Pretty rad people there. Everyone was pure cash money. Sucked I had to spend so much. But good peeps regardless More

by Chletko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

August 21, 2024

Took a long time for oil change and how did he think I would know how to put that bottle in if he couldn’t do it More

by griz.wi
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

August 21, 2024

The staff is always very friendly & welcoming. All service is explained in a manner that is understandable. The waiting area is clean, great coffee & snacks. More

by LKJACOBAZZI
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

August 20, 2024

He was a Professional. He took care of getting the job done in a timely manner. More

by tcrazyman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Report | Print
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear Angie, Jacob, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

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