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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,371 Reviews

1,371 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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January 16, 2023

Best dealership around. Wouldn't go anywhere else to service my car or buy a car. More

by ahennes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2023

The people that work here are very nice and courteous, and the rep I was was fun to work with. More

by MEGZERO34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Jan 17, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

We love our "used" new to us ford! Blake was super friendly and helped us find the car we liked! We test drove quite a few vehicles and finally one came in with a color we loved and wh More

by DONRACE
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish, Blake Verken
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that Blake and our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

January 13, 2023

Angie was great to work with. I appreciated the call before the day of my appointment confirming that the parts were in and we were ready to go. More

by pjpattonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

January 12, 2023

Had my Truck in for two things and nothing was completed. Had it in for def issue and they kept it outside and it was too cold work on. I had dropped it off night before. Explained my second issue 3 times More

by Hepnertodd
Workmanship
Recommend Dealer
No
Employees Worked With
No Name
Jan 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to Joe Hohmann, Service Manager 262-338-3379 to discuss this further.

January 11, 2023

Timely and Efficient. They called me when completed! I appreciate the communication and how fast the repair was completed. More

by misterholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 02, 2023

A simple phone call was made to schedule a recall notice and the works maintenance at the same time. Both were performed at the same time in a timely fashion while I waited More

by DONALD.BUCKMANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Jan 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

January 02, 2023

Communication with the service dept was excellent and they finished the work in a timely manner More

by KHOITINK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Jan 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

December 28, 2022

Better than expected diagnosed before my appointment fixed 6 weeks earlier than expected service guy made no promises but kept me informed great job More

by ESTIMATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

December 23, 2022

Service was done in a good amount of time. Vehicle was returned in good condition. More

by BECHERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
Dec 26, 2022 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

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