Gordie Boucher Ford Lincoln of West Bend - Service Center

Went in for a recall needed for my car they broke A piece and it was never fixed and I’ve been waiting for a month and a half for a part to come in. I will never purchase or take my vehicle to Gordy Boucher and it was never fixed and I’ve been waiting for a month and a half for a part to come in. I will never purchase or take my vehicle to Gordy Boucher a West Bend again. If I could give them zero stars I would look elsewhere and be aware of shady work More

Satisfied with last service appt on June 29, 2021. Purchase and service provided for 4-new Michelin tires on my 2016 Escape. Thank you. Purchase and service provided for 4-new Michelin tires on my 2016 Escape. Thank you. More

Our vehicle was diagnosed and fixed quickly. We will be back. back. More

excellent service...everyone who greeted me was friendly and helpful. Barb was very gracious in helping me out and answered all of my questions, resolved any problems that I was having regarding servicing o and helpful. Barb was very gracious in helping me out and answered all of my questions, resolved any problems that I was having regarding servicing of my car. Great work! More

Friendly fast service. Great communication from Barb before, and during my service appointment. Check in and out was easy. I was able to also get a loner car, and that was helpful. before, and during my service appointment. Check in and out was easy. I was able to also get a loner car, and that was helpful. More

The experience was great and they were quick at getting the service done. the service done. More

Friendly wonderful staff. Still can’t find anything wrong which is so frustrating which is so frustrating More

Called Barb in service since we usually have Angie. Barb was amazing very friendly helpful and knowledgeable. was amazing very friendly helpful and knowledgeable. More

Very disappointed. Called service department twice to ask about "critical concerns" listed on invoice dated 5/24/2021. Both times left message to call me and so far have not had a response. Usually ver ask about "critical concerns" listed on invoice dated 5/24/2021. Both times left message to call me and so far have not had a response. Usually very good service, but failed to return calls. More

I had a very good experience with Gordie Boucher. The staff was professional, the service drop off area was clean and my vehicle's seat, floor, steering wheel and shifter were protected with plastic. The staff was professional, the service drop off area was clean and my vehicle's seat, floor, steering wheel and shifter were protected with plastic. The entire process was smooth and the vehicle was ready in a short period of time. More