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Gordie Boucher Ford of Kenosha
Kenosha, WI
1,883 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,883 reviews
February 13, 2024
The work is not complete because there are parts needed Waiting for dealership to call with parts Waiting for dealership to call with parts More
by nmeo15
Verified Customer
February 13, 2024
Called and said something was leaking from the rear they said bring it in. I requested a loaner they appeased us with no problems at all. Sent a video to show what the problem was and fixed it under warrant said bring it in. I requested a loaner they appeased us with no problems at all. Sent a video to show what the problem was and fixed it under warranty. Very reliable customer service More
by Nobul72
February 10, 2024
Always great. Very friendly and accommodating staff at the front desk and my repairs have always been done the first time. Very friendly and accommodating staff at the front desk and my repairs have always been done the first time. More
by Alex.wiersum
February 09, 2024
She did a great job, but the problem still isn't fixed 100%, and I wasn't given the exact problem, only that I would need a parking brake kit to fix it and the kit was not covered under the warranty. I as 100%, and I wasn't given the exact problem, only that I would need a parking brake kit to fix it and the kit was not covered under the warranty. I asked if we could just replace a part of the kit and I was told by customer service that parts of the kit were covered under warranty, but nobody could tell me exactly what the actual problem was for us to actually fix it More
by Bobderse9
Employees Worked With
Jessica Beasley
February 09, 2024
I brought my wife's brand new VW atlas for a scheduled oil change. Boucher ford of Kenosha ordered the part and had all of our information days in advance. Yet they still dropped the ball. oil change. Boucher ford of Kenosha ordered the part and had all of our information days in advance. Yet they still dropped the ball. More
by Jmleindecker
February 09, 2024
Great Great service all personel are professional and trust worthy Mike Yeager is a great service representative for Ford. trust worthy Mike Yeager is a great service representative for Ford. More
by Acovelli
February 08, 2024
Worse warranty repair service I have ever experienced. Boucheron had my car for one day over 3 weeks. Service department had little or no follow-up keeping me informed of progress of repairs. When I calle Boucheron had my car for one day over 3 weeks. Service department had little or no follow-up keeping me informed of progress of repairs. When I called first time was told they couldn't get the part. 2 weeks later when I called I was told there was no one to work on it. Last time I called was told it might be last Friday or this More
by rpataska
Employees Worked With
Jessica
