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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.6
1,996 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 1,996 reviews

June 25, 2025

Very happy with the service I received and the motivation to get my issue fixed More

by gessert84.sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re glad to hear you were very happy with the service and appreciated our team’s motivation to get your issue resolved quickly and correctly. At Gordie Boucher Ford of Kenosha, we’re committed to going the extra mile for our customers. We appreciate your trust and look forward to assisting you again in the future! Sal Pappalardo General Manager 262-697-0700

June 24, 2025

Clean. Service Technician friendly. All staff is always courteous. Everyone shows pride to work there. More

by IRMAG47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words and 5-star review! We're glad to hear you found our facility clean, our technician friendly, and our entire team courteous and professional. At Gordie Boucher Ford of Kenosha, we take great pride in what we do, and it means a lot to hear that it shows. We appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

June 22, 2025

I made an appointment for an oil change about 2 weeks before my appointment. Simple oil change. Didn't have the parts for the oil change. It took an hour and 45 minutes to get the oil change done. Unacce More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2025 -

Gordie Boucher Ford of Kenosha responded

Hello Fred: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat Service Manager 262-697-0700

Jun 22, 2025 -

FREDWEXELBERG responded

Sure anytime.

Jul 04, 2025 -

FREDWEXELBERG responded

Part of the issue was not having the oil filter in stock. But I made the appointment two weeks before the actual oil change. The parts dept dropped the ball. I thought with a new building the service issues would disappear but I was wrong.

Jul 04, 2025 -

FREDWEXELBERG responded

Sure call me anytime.

June 21, 2025

Always get a person on the phone with minimal waiting. Courteous and professional Service reps are able to answer questions and keep us updated. Video updates they send are informative. More

by feldpauschac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear that our courteous and professional service team is meeting your expectations. The video updates are just one way we aim to keep you informed and confident in the work being done. At Gordie Boucher Ford of Kenosha, we’re committed to clear communication and exceptional customer care every step of the way. We appreciate your trust and look forward to your next visit! Sal Pappalardo General Manager

June 21, 2025

A great first experience! On-time, thorough, courteous. Valet services are great, and one of the reasons why I chose them. More

by Pville44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re so glad your first experience with us was a great one, on-time, thorough, and courteous is exactly what we aim for. We're especially happy to hear that our valet service made a positive impression and helped make your visit even more convenient. We appreciate you choosing Gordie Boucher Ford of Kenosha and look forward to serving you again in the future! Sal Pappalardo General Manager

June 21, 2025

Great customer service and return the vehicle nice and clean Great price and very happy either way the service More

by durban9288
Recommend Dealer
Yes
Employees Worked With
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Eckman
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Jun 23, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're thrilled to hear you received excellent customer service and that your vehicle was returned nice and clean. Providing quality service at a great price is what we strive for at Gordie Boucher Ford of Kenosha, and we’re so glad you’re happy with the experience. We appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

June 21, 2025

Much better than others I would recommend to any of my family or friends Good bye More

by FRANK.DECKER
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
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Jun 21, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We’re so glad to hear that your experience at Gordie Boucher Ford of Kenosha was better than others you've had. Your recommendation to family and friends means the world to us. At Gordie Boucher Ford, we pride ourselves on delivering outstanding customer service and a stress-free car buying experience. Thanks again for choosing us – we look forward to seeing you again in the future! Sal Pappalardo General Manager

June 20, 2025

Jessica spends the time listening to my issues which in return gets the repairs completed during the first visit. More

by B J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Burges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We’re thrilled to hear that your experience at Gordie Boucher Ford of Kenosha exceeded your expectations. Your recommendation to family and friends means a lot to us! We take great pride in offering top-notch service and making sure every customer leaves happy. Thanks again for choosing us, and we look forward to serving you or your loved ones in the future. Goodbye for now, and take care! Sal Pappalardo General Manager

June 20, 2025

Great dealership, great people, outstanding customer service. Sales, and service are very knowledgeable, and courteous. More

by TMCOLEMAN43
Recommend Dealer
Yes
Employees Worked With
Jurnee Yohe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

June 19, 2025

The team at Gordie Boucher Ford of Kenosha is professional, gracious and extremely dedicated to the customer. Our Sales rep Terryn was very helpful and went above and beyond to make sure the who More

by jessnelson77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terryn Clemmensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Gordie Boucher Ford of Kenosha responded

Thank you for the outstanding review! We’re truly honored by your thoughtful words and thrilled to hear that your experience with Terryn and the team at Gordie Boucher Ford of Kenosha was nothing short of exceptional. Terryn’s dedication to clear communication, personalized service, and genuine customer care reflects the high standards we hold ourselves to every day. It’s rewarding to know that the entire process—from vehicle details to follow-ups—was seamless and exceeded your expectations. We appreciate your recommendation and look forward to being here for all your future automotive needs. Enjoy your new truck! Sal Pappalardo General Manager

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