Terryn Clemmensen

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review, James—we truly appreciate your continued trust and your business with Gordie Boucher Ford of Kenosha. It means a lot to hear that you’ve had consistently great experiences with our sales, service, and parts departments over the years. Taking care of our customers long-term is exactly what we strive for. We’re glad to hear the pickup and delivery service continues to make things more convenient for you—that’s something we take a lot of pride in. It’s also great to hear Terryn provided a no-pressure buying experience, and that Drake made the financing process smooth and straightforward. We’ll be sure to share your kind words with both of them. Thank you again for your loyalty and your recommendation—we truly appreciate it and look forward to assisting you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, we truly appreciate your kind words and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great car buying experience and that our team kept you informed throughout the entire process of finding the right vehicle. That’s exactly the kind of experience we strive to provide. It’s great to hear Terryn and Drake took such good care of you we’ll be sure to share your feedback with them. Thank you again for your support, and we look forward to assisting you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Belal provided such a professional experience and helped make your car buying process the best you've had. It's also great to know Drake and Terryn were able to assist and make everything go smoothly. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we hope you enjoy your new vehicle. We look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re thrilled to hear your experience was great and that Terryn made the buying process smooth and enjoyable. Having no complaints and being willing to refer others to Terryn is the highest compliment we could ask for! Thank you for choosing Gordie Boucher Ford of Kenosha. We appreciate your recommendation and look forward to helping you and your friends with future vehicle needs! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re thrilled to hear that Terry and our team made your truck purchase smooth and efficient from start to finish. At Gordie Boucher Ford of Kenosha, we pride ourselves on offering fair trade values, transparent financing, and same-day delivery whenever possible. We truly appreciate your business and look forward to working with you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re thrilled to hear that Terryn provided professional, helpful service and made sure all your needs were met. At Gordie Boucher Ford of Kenosha, we take pride in delivering a smooth and enjoyable experience for every customer. We appreciate your trust and look forward to working with you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your honest feedback. We’re glad to hear that your buying experience was positive, but we sincerely apologize for the frustration you’ve experienced regarding the headlight issue after your purchase. That’s not the level of communication or follow through we aim to deliver at Gordie Boucher Ford of Kenosha. We completely understand how disappointing it is to be waiting for an update on a part that should have been addressed promptly, especially when it affects your confidence in the vehicle. I’d like to personally review your situation to ensure this is resolved as quickly and fairly as possible. Please reach out to me directly Sal Pappalardo, General Manager, at 262-697-0700 so we can look into the order status and make this right for you. Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re thrilled to hear that Terryn and the rest of our team made your purchase experience smooth and enjoyable. At Gordie Boucher Ford of Kenosha, we take pride in going the extra mile to make every transaction hassle-free. We truly appreciate your trust and look forward to working with you again in the future! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you, Karen, for your kind words and for choosing us for your vehicle detail! We’re thrilled to hear you had a great overall experience and that the detail came out beautifully. We appreciate your feedback regarding the window smears, and we’ll use it to ensure even closer attention to detail next time. At Gordie Boucher Ford of Kenosha, we’re committed to delivering the best possible service, and we look forward to welcoming you back! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you so much for sharing your experience! We’re delighted to hear that Terryn and Drake made your visit such a positive one. Terryn’s dedication and professionalism, along with Drake’s expertise in finance, are great examples of the customer focused service we strive for at Gordie Boucher Ford of Kenosha. It means a lot that you left feeling energized and supported, and we’re grateful for your trust. We look forward to welcoming you back and working with you again in the future! Sal Pappalardo General Manager