Gordie Boucher Ford of Kenosha - Service Center

Great customer service as always, transparent, fast, reliable. Very friendly and the waiting room is pretty cool as well! reliable. Very friendly and the waiting room is pretty cool as well! More

My service representative was helpful, courteous, and thorough. He kept me informed. .The service performed met my expectations and the delivery was good. I knew where the vehicle was and arrival time . thorough. He kept me informed. .The service performed met my expectations and the delivery was good. I knew where the vehicle was and arrival time . More

Service was able to accommodate our needs for the vehicle. They made it effortless and simple. Thank you. vehicle. They made it effortless and simple. Thank you. More

having bought several vehicles and have them service regularly. process for scheduling and receiving service outstanding. little plus even during routine oil changes they provide a video going over all regularly. process for scheduling and receiving service outstanding. little plus even during routine oil changes they provide a video going over all the specs. prompt and courteous interaction. 👍🏾 More

I love your placer, how they explain what needs to be done and what needs to be done con the next appt. done and what needs to be done con the next appt. More

Dealer worked with me on an unusual request to program a used Focus transmission TCM so I could have a spare, pre-programmed to my car for a future easy swap on the road some day if needed. Unusual request used Focus transmission TCM so I could have a spare, pre-programmed to my car for a future easy swap on the road some day if needed. Unusual request that they gladly helped me with! Very much appreciated! More

Quick service friendly staff. Only one issue in that they could not tell me the cost delta to upgrade my prepaid package to full synthetic Only one issue in that they could not tell me the cost delta to upgrade my prepaid package to full synthetic More

Took all day but they had to take care of a recall as well as a multipoint inspection oil change. So overall good experience! well as a multipoint inspection oil change. So overall good experience! More

Could not detect or fix the problem. Very difficult to maneuver in the lot, had to wander around to find my truck. Very difficult to maneuver in the lot, had to wander around to find my truck. More

They took good care of me and my needs. Sold them a car and it was a good experience. Sold them a car and it was a good experience. More