Gordie Boucher Ford of Kenosha - Service Center

I think it’s crazy of the amount of dirty looks I received while being at this dealership. The service department was ok. The lady you usually pay at the window gave off racist vibes along with a mec received while being at this dealership. The service department was ok. The lady you usually pay at the window gave off racist vibes along with a mechanic he gave me a dirty look. If they’re racist that’s fine but I’d rather not deal with a dealership with that type of service. More

Bradford is excellent. I always ask for him. Gordie B is customer oriented/friendly. Consequently, I tend to look to Bradford and the dealership before looking elsewhere I always ask for him. Gordie B is customer oriented/friendly. Consequently, I tend to look to Bradford and the dealership before looking elsewhere when our vehicles need service or we are considering a new vehicle. More

No issues ,staff very pleasant makes you feel welcome . Explains everything what I like they don’t push about repairs gives you options. Or about service plans. I don’t like places that push and tells you Explains everything what I like they don’t push about repairs gives you options. Or about service plans. I don’t like places that push and tells you you should have things done . That’s why I like coming here . They give me the option to have family do things to help with cost if it’s something family can do . I appreciate that. I have never had a bad experience so thanks for your wonderful service. More

Just FYI the loader car the Dealership gave me to use there a problem with the heater and the fuel gauge. I told them in the service Department. A little information about me 30 years with Ford in servi there a problem with the heater and the fuel gauge. I told them in the service Department. A little information about me 30 years with Ford in service area.. I drive out of my way to come to dealership. I live in Gurnee Il. Very friendly people some people you ask questions to they have to find someone to get answers. I think the question asked they need to know working in the service. Some service people need to learn to sell service work. Without the customer thinking you are just trying to upsell the work I hope this will help you to be excellent service department. More

Everyone was very polite and work was done quickly. I don’t know what else to say I don’t know what else to say More

Love the video footage they send of the car during service. Always get an appointment in reasonable time. Do great work! service. Always get an appointment in reasonable time. Do great work! More

Boucher Ford of Kenosha is one of the most dependable great value service centers around. Thank you for all you do for my family and I. We own, currently 4 different Ford models and we recieve the highes great value service centers around. Thank you for all you do for my family and I. We own, currently 4 different Ford models and we recieve the highest quality and best services. More

I was lied to, my vehicle was held up for 4 days, and The problem was not resolved. Brand new vehicle. Under warranty. Ridiculous. problem was not resolved. Brand new vehicle. Under warranty. Ridiculous. More

Everyone is so accommodating and friendly. It was so fast and easy to get an appointment. Thank you! It was so fast and easy to get an appointment. Thank you! More

Service department personnel are always available and ready to help. This dealership is great from the service department to the showroom. Great team! ready to help. This dealership is great from the service department to the showroom. Great team! More