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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,279 Reviews

1,279 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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November 03, 2022

Great service Bradford and the crew always make you feel important and make sure all is taken care of on a timely basis if possible Thanks to them for a great experience More

by SKREZINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words for Bradford and the team, and for taking the time to leave us this wonderful feedback!

October 31, 2022

Everyone is always amazing and helpful. Any time I have a question, they’re are always happy to help me with them. More

by BROOKREED0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Nov 01, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2022

3 visits ago I was told I need new brakes. 2 visits ago, nothing about brakes. Last visit still nothing about brakes, air filter… so I’m completely unsure of the status of my brakes and air fi More

by ZIPPY53147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Verhagen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
Nov 02, 2022 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Belal Barakat, Service Manager 262-697-0700

October 17, 2022

Good Experience, and helpful service team. Happy with the overall experience with the entire staff! More

by JASON.S.STANIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you, Jason, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2022

As always, great service. Work was completed by end of day as promised and details were explained. More

by GUYVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 15, 2022

great, awesome,outstanding,freindly,to the point, service with a smile, looks for great deal to help you save money up front. no hidden cost . More

by CHILLIRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rivera
Oct 17, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha.

October 10, 2022

They told me I needed around 2300 in parts and labor. I had to order the 1000$ up front and they would contact me when the part came in. a week an a half later I heard nothing. Took the car to another More

by BRI2689
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Belal Barakat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Belal Barakat, Service Manager 262-697-0700

October 07, 2022

Just wonderful people there, very helpful, extremely nice people in the whole building. Just amazing! More

by CLAIRE.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Karen, Rebecca, Abby, Trevor
Oct 08, 2022 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

October 06, 2022

Did the work in a timely fashion. The shuttle service is very nice and convenient. More

by MIKEMARYMORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2022

Mike is one of the best in the area to deal with, my dad and myself see him for any services etc. I would not hesitate to send someone to him. He is top notch at taking care of you! More

by CLowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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