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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,636 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,636 reviews

June 28, 2020

Overall rating is positive except for a problem with the final car warranty which differed from the Carfax warranty information. Claimed that Ford corporate was !00% correct which they were not so the deal More

by marty
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Marty, if you would like to discuss this further, please reach out to our General Manager, Jeff Samp, at 262-255-9010.

June 27, 2020

Had the vehicle I wanted in stock, it was washed and waiting up front when I arrived. Buying experience was good overall, however the finance manager was very aggressively pushing “extended warranties” More

by MEADMAKERMAN
Recommend Dealer
Yes
Employees Worked With
John Hassell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention. Please reach out to our General Manager, Jeff Samp, at 262-255-9010 so we can discuss this further. We hope to hear from you soon.

June 27, 2020

The service department was efficient and able to take care of my vehicle’s issue quickly. Robert was very helpful in facilitating the repair of my vehicle. He provided timely updates and kept me informed More

by CRSANTIST
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to write this review!

June 27, 2020

Fixing Tire Rack's Mistakes Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Ti More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing, Adam!

June 27, 2020

service I glad that it only took 1 day. The price was reasonable. You really good deals on oil changes. I'll be back some day. More

by jsund5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

June 26, 2020

I want to thank Charles, Brianna, Steve and Nick for their great service. I will always take my truck for service at Boucher in Menomonee Falls. More

by STL.LAUMANN
Recommend Dealer
Yes
Employees Worked With
Charles, Brianna, Steve and Nick
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are thrilled the whole Boucher Service Team continuously takes care of all your automotive needs!

June 26, 2020

Working with Emil was great. Living in Michigan it was not easy to come see the truck and Emil made it much easier to make the decision to come buy the truck. More

by DANIEL.VRIESMAN
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Daniel - we are thrilled you enjoyed your buying experience working with Emil! Please reach out if there is anything else we can do for you!

June 26, 2020

Excellent Dealer to work with. I highly recommend Joe as a salesman. He was very respectful of my idea of what I wanted in a new car. I really enjoyed working with him. I would More

by Jk61247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the recommendation!

June 26, 2020

sow's ear into a silk purse The paint job was very poor, places missed and places painted over rust. The windshield has deep scrape marks made by a faulty wiper blade which can't More

by dalelueck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 26, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Dale, we are very sorry you had a negative experience with us. We would like the opportunity to go the extra mile and make things right. Please reach out to our Service Manager, Michael Schulz, at 262-255-9010. We hope to hear from you soon so we can resolve this issue to your satisfaction as soon as possible.

June 24, 2020

After being at seven different Ford dealerships, this was the one who gave us the knowledge, the understanding, and how valuable time is. I recommend this dealership. Everybody work together to give us the b More

by KRUEGER8755
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister, Lucas Filbert
Aug 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your kind words about our dealership!

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