Gordie Boucher Ford of Menomonee Falls

Overall rating is positive except for a problem with the final car warranty which differed from the Carfax warranty information. Claimed that Ford corporate was !00% correct which they were not so the deal final car warranty which differed from the Carfax warranty information. Claimed that Ford corporate was !00% correct which they were not so the dealer could not do anything about the situation. Lost about 18 months of warranty coverage in the process. More

Had the vehicle I wanted in stock, it was washed and waiting up front when I arrived. Buying experience was good overall, however the finance manager was very aggressively pushing “extended warranties” waiting up front when I arrived. Buying experience was good overall, however the finance manager was very aggressively pushing “extended warranties” and “ceramic coatings” etc. using less than honest or transparent strategies. For instance the first time I was presented with payment “options “ there were 4 to choose from but all had extra (non-factory) services and warranties built in. I hate to think how many people fall for this and overpay for the vehicle (I didn’t but know more than the average buyer). More

The service department was efficient and able to take care of my vehicle’s issue quickly. Robert was very helpful in facilitating the repair of my vehicle. He provided timely updates and kept me informed care of my vehicle’s issue quickly. Robert was very helpful in facilitating the repair of my vehicle. He provided timely updates and kept me informed on the process. More

Fixing Tire Rack's Mistakes Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Ti Charles did a fantastic job replacing my mom's tire with a puncture, rebalancing all four wheels and tires that were out of balance as shipped from Tire Rack, and identifying a bent wheel. Overall pleasant experience from Boucher to deal with some very annoying occurrences. More

service I glad that it only took 1 day. The price was reasonable. You really good deals on oil changes. I'll be back some day. I glad that it only took 1 day. The price was reasonable. You really good deals on oil changes. I'll be back some day. More

I want to thank Charles, Brianna, Steve and Nick for their great service. I will always take my truck for service at Boucher in Menomonee Falls. their great service. I will always take my truck for service at Boucher in Menomonee Falls. More

Working with Emil was great. Living in Michigan it was not easy to come see the truck and Emil made it much easier to make the decision to come buy the truck. not easy to come see the truck and Emil made it much easier to make the decision to come buy the truck. More

Excellent Dealer to work with. I highly recommend Joe as a salesman. He was very respectful of my idea of what I wanted in a new car. I really enjoyed working with him. I would I highly recommend Joe as a salesman. He was very respectful of my idea of what I wanted in a new car. I really enjoyed working with him. I would definitely recommend him which I have already done. More

sow's ear into a silk purse The paint job was very poor, places missed and places painted over rust. The windshield has deep scrape marks made by a faulty wiper blade which can't The paint job was very poor, places missed and places painted over rust. The windshield has deep scrape marks made by a faulty wiper blade which can't be removed without distorting the vision. More

After being at seven different Ford dealerships, this was the one who gave us the knowledge, the understanding, and how valuable time is. I recommend this dealership. Everybody work together to give us the b the one who gave us the knowledge, the understanding, and how valuable time is. I recommend this dealership. Everybody work together to give us the best experience we ever had buying a vehicle. More