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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,628 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,628 reviews

March 03, 2020

Great experience. I was very pleased with my salesman, Mike Schwister who made this experience easy. He was very accommodating with his time and he was very knowledgabl More

by Eleanor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are so thrilled Mike was able to make your car-buying experience easy and enjoyable, Eleanor! Please reach out to us if there is anything else we can do for you!

March 02, 2020

Courtesy It is a pleasure to deal with intelligent, thoughtful people; especially when they service the car with an "eye" to its future needs and performance. More

by tcshutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Mar 03, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your kind words!

February 28, 2020

Dead Battery on Escape Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour a More

by den
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are so happy to hear you were satisfied with your visit to Boucher!

February 27, 2020

My car had just over 100K miles on it and I needed to ensure I could use it for another 100K. I called and talked with Mercedes and she helped me with answering any questions I had. I spent ~$2500 on var More

by gholtzen
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Feb 27, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review! We are so glad we were able to service all your vehicle needs here at Boucher!

February 27, 2020

New car purchase. We were very satisfied with the whole experience of purchasing a new car. Terrance was professional and answered many questions. Very happy with our More

by geomarz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Ilion
Feb 27, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad Terrance was able to assist you with finding the vehicle you wanted! Safe travels!

February 26, 2020

Oil change - 15 minutes, possibly. Tire rotation, 15 minutes - NASCAR can do it in less than 5. Car wash - 5 minutes anywhere. So, why does it take more than 1 hour ?!!? Especially when an appointm More

by Ruth
Recommend Dealer
No
Employees Worked With
Mercedes Taft
Mar 02, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are sorry you are unhappy with your experience at Boucher. Please feel free to reach out to our General Manager, Jeff Samp, at 262-255-9010 with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us another chance.

February 25, 2020

I arrived early and was taken care of immediately. Thank you very much for helping me out. The waiting room was very clean and comfortable. Fast and fantastic service! More

by TW_MUSIC
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Feb 25, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

February 24, 2020

I was treated as soon as I entered the dealership. The process to have the recall work done was very prompt. Getting the free loaner was even quicker. Very happy with the whole process. Free car wash was More

by TEQMAN1128
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Taft
Feb 25, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your positive experience with us! We're here for you anytime!

February 22, 2020

All employees very kind, easy to work and interact with. The windshield of the car does have a chip which I didn’t initially notice. It would have been nice if that was indicated when we walked around inspe More

by Zach
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
Feb 25, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for taking the time to write this review, Zach! We appreciate your feedback and hope to see you again in the future!

February 21, 2020

Super service! Friendly and very accommodating! They took me to work and picked me up so that I could still be productive while getting my car serviced! More

by Shana
Recommend Dealer
Yes
Employees Worked With
Bob- transportation, Mercedes Taft
Feb 25, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the exceptional review, Shana! We are glad our employees here at Boucher were able to go the extra mile and accommodate you during your service appointment!

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