Gordie Boucher Ford of Menomonee Falls

Came in for recall and new tire The services were done wat before the time given over the phone. Service person, Bri was very friendly and helpful. Even got a free car wash. The services were done wat before the time given over the phone. Service person, Bri was very friendly and helpful. Even got a free car wash. More

Certified car purchase Everyone at the dealership made sure I was comfortable and understood each step of the sales process as well as explaining many of the new car feature Everyone at the dealership made sure I was comfortable and understood each step of the sales process as well as explaining many of the new car features. More

Service gets it done Overall, everything is done as expected and I can make appointments online which is great..and fast. Only issue is that routinely I have to wait a wee Overall, everything is done as expected and I can make appointments online which is great..and fast. Only issue is that routinely I have to wait a week or more for an opening for a simple oil change/tire rotation. More

first time customer This is the first time that I had done business with the boucher dealship service department. And I can only praise them for the first time experience This is the first time that I had done business with the boucher dealship service department. And I can only praise them for the first time experience. More

I found the dealership to be pleasant comfortable to visit. The staff was knowledgeable and a pleasure to deal with. I have dealt with service and found them to be great. visit. The staff was knowledgeable and a pleasure to deal with. I have dealt with service and found them to be great. More

Great service. Friendly and respectful. Never have I had them add on services not needed. I needed all services completed on time as I had another appointment later in the day. My vehicle was done wel had them add on services not needed. I needed all services completed on time as I had another appointment later in the day. My vehicle was done well within the time frame I requested. Always have work done here. More

Always friendly and accommodating. Atmosphere in the building is always welcoming, with refreshments while you wait. The service is top quality and I get my car back clean building is always welcoming, with refreshments while you wait. The service is top quality and I get my car back clean More

Another good experience. Robert is always good to work with. Super convenient to just drop the vehicle off and pick it up later in the week. with. Super convenient to just drop the vehicle off and pick it up later in the week. More

Horrible service department, my truck a 70k F150 platinum was filthy unwashed and muddy carpets zero common courtesy or respect. The service advisor was extremely disrespectful and only one thing to say “ we was filthy unwashed and muddy carpets zero common courtesy or respect. The service advisor was extremely disrespectful and only one thing to say “ we need our service car back ASAP . A 70,000 dollar truck treated with zero regard . I have purchased several cars and trucks from Boucher but never again ever. More

First hiccup at this dealership. I've bought 2 vehicles from Boucher and always had them serviced here without a problem. Yesterday I took my Escape in at 7:00AM and needed a shuttle I've bought 2 vehicles from Boucher and always had them serviced here without a problem. Yesterday I took my Escape in at 7:00AM and needed a shuttle home. (In the past I've always had the shuttle within 20 minutes) I waited for an hour and finally asked Robert how much longer. He called the shuttle driver and said it would be another 25 minutes. I walked the 2 and 1/2 miles home. If I would have been told at 7:00AM the shuttle would be over an hour wait, I would have made plans for a pick-up or walked then. More